Intake Coordinator

1 week ago

Lowell, United States Bridgewell Full time

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings in response to unmet or emerging needs.

Our employees take pride in making everyday count to its fullest. They are committed to adding value to the lives of people we support, and they bring energy, ideas and a passion for service. Does this describe you? Then please consider joining our incredible team

Connecting People with Possibilities

Mission: Bridgewell inspires hope and empowers people experiencing life challenges achieve their fullest potential.

DEIB Statement: Bridgewell strives to reflect the diversity of our employees and the people we serve by cultivating an equitable, inclusive environment that empowers everyone to be their authentic self. We encourage, support, and celebrate the many voices and cultures of Bridgewell. With dignity, caring, integrity, and respect at our core, we embrace the diverse range of experiences that enrich our community each day.

Schedule: Monday - Friday 9:00 AM - 5:00 PM (40 hours)

Essential Duties and Responsibilities:

General Duties:

  • Responsible for registering new referrals to clinical programs and other insurance reimbursable programs, including opening a chart in eHana and ensuring entry of all new client information in a timely manner from the date received including complete insurance information.
  • Responsible for updating insurance and demographic data as necessary in conjunction with the Patient Care Coordinators.
  • Responsible for reviewing billing error reports and correcting any missing or incorrect information leading to billing errors.
  • Responsible for ongoing eligibility verification.
  • Responsible for monitoring Prior Authorizations and compliance of clinicians

Billing Specific Duties:

  • Receive and process information on new referrals and work with program supervisor to schedule intake and send out intake and consent package.
  • Register new clients and create patient record with complete and accurate demographic and insurance information.
  • Enter all required fields of information in EHR system
  • Verify Insurance eligibility and benefits. Determine co-pay.
  • Enter initial authorized visits.
  • Monitor the tracking of PA's to assure clinicians are up to date. Issue reminders to clinicians to complete new authorization requests.
  • Run nightly EVS reports.
  • Identify and correct any insurance discrepancies/changes.
  • Receive billing "send back"/error reports and correct errors involving missing or incorrect data.
  • Collaborate with program staff to assure that insurance information is being checked and updated.
  • Responsible to reconcile daily deposit put together by Patient Care Coordinators
  • Other duties as assigned.

Education & Experience:

  • High School degree or GED is required.
  • Associates or bachelor's degree is preferred.
  • Two years' experience working in a medical or behavioral health practice environment in a similar position is required.

Skills and Abilities:

  • Excellent customer service skills.
  • Excellent organizational skills and the ability to multi-task
  • Must be detail orientated and able to work independently
  • Must possess strong computer skills
  • Ability to interact with patience and sensitivity in all contact with individuals.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to climb stairs.
  • The employee must be able to lift and/or move up to 20 pounds.
  • The employee must have a normal range of eyesight with or without corrective lenses and have a normal range of hearing with or without corrective equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Bridgewell offers:

  • Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
  • Generous paid time off includes your birthday (that's right, we even give you your birthday off)
  • Collaborative work environment that values new insight and personal contributions
  • With over one hundred programs in the North Shore, Lowell and Merrimack Valley we provide excellent opportunities for training and development
  • Additional compensation for on-call rotations
  • Opportunities for professional development and growth

Why Should You Apply: If top benefits alone don't sway you, then our compassionate and collaborative work environment should Bridgewell is committed to training and developing staff and provides the opportunities for you to have a positive impact in the work you do.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

  • Intake Coordinator

    1 week ago

    Lowell, United States Bridgewell Full time

    Job DescriptionJob DescriptionBridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education...

  • Patient Care Coordinator

    4 weeks ago

    Lowell, United States Bridgewell Full time

    Job DescriptionJob DescriptionBridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education...

  • Patient Care Coordinator

    2 weeks ago

    Lowell, Massachusetts, United States Bridgewell Full time

    Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education and employment training. We're...

  • Patient Care Coordinator

    6 hours ago

    Lowell, United States Bridgewell Full time

    Job DescriptionJob DescriptionBridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education...

  • Patient Care Coordinator

    4 weeks ago

    Lowell, United States Bridgewell Full time

    Job DescriptionJob DescriptionBridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education...

  • Patient Care Coordinator

    1 month ago

    Lowell, United States Bridgewell Full time

    Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education and employment training. We're...

  • Patient Care Coordinator

    5 days ago

    Lowell, United States Bridgewell Full time

    Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education and employment training. We're...

  • Senior Financial Education Coordinator

    3 weeks ago

    Lowell, United States Community Teamwork Inc Full time

    Job DescriptionJob DescriptionSenior Financial Education CoordinatorAre you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income individuals and families.At Community...

  • Senior Financial Education Coordinator

    3 weeks ago

    Lowell, United States Community Teamwork Inc Full time

    Job DescriptionJob DescriptionSenior Financial Education CoordinatorAre you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income individuals and families.At Community...

  • Partial Hospitalization Program Assistant Director

    1 week ago

    Lowell, United States Arbour Counseling Services Full time

    **Responsibilities**: **PARTIAL HOSPITALIZATION ASSISTANT DIRECTOR** **Arbour Counseling Services**, a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs. Individualized care services are offered to individuals of all ages, groups, families, and...

  • Clinical Team Leader

    3 weeks ago

    Lowell, United States Thom Child And Family Services Full time

    Job DescriptionJob DescriptionQUALIFICATIONS A bachelor's degree in an Early Intervention relevant discipline and three years’ experience working with young children and their families. Is certified as an Early Intervention Specialist (CEIS). Maintains current driver’s license.SUPERVISION: Each Staff member will receive supervision appropriate to the...

  • Social Worker, Special Education

    4 weeks ago

    Lowell, United States Lowell Public Schools Full time

    PROFESSIONAL RESPONSIBILITIES: 1.To perform casework service with individual students to correct those personal, social, Or emotional maladjustment's to their education and social progress. 2.To complete home assessments as needed for Special Education Team Evaluations or Central Intake Team Evaluators. 3.To perform group therapy on a selective basis for...

  • Social Worker, Special Education

    1 month ago

    Lowell, United States Lowell Public Schools Full time

    PROFESSIONAL RESPONSIBILITIES: 1.To perform casework service with individual students to correct those personal, social, Or emotional maladjustment's to their education and social progress. 2.To complete home assessments as needed for Special Education Team Evaluations or Central Intake Team Evaluators. 3.To perform group therapy on a selective basis for...

  • Social Worker

    4 weeks ago

    Lowell, United States Lowell Public Schools Full time

    PROFESSIONAL RESPONSIBILITIES: 1.To perform casework service with individual students to correct those personal, social, Or emotional maladjustment's to their education and social progress. 2. To complete home assessments as needed for Special Education Team Evaluations or Central Intake Team Evaluators. 3. To perform group therapy on a selective basis for...

  • Social Worker

    4 weeks ago

    Lowell, United States Lowell Public Schools Full time

    PROFESSIONAL RESPONSIBILITIES: 1.To perform casework service with individual students to correct those personal, social, Or emotional maladjustment's to their education and social progress. 2. To complete home assessments as needed for Special Education Team Evaluations or Central Intake Team Evaluators. 3. To perform group therapy on a selective basis for...

  • Social Worker, Special Education

    4 weeks ago

    Lowell, United States Lowell Public Schools Full time

    PROFESSIONAL RESPONSIBILITIES: 1.To perform casework service with individual students to correct those personal, social, Or emotional maladjustment's to their education and social progress. 2.To complete home assessments as needed for Special Education Team Evaluations or Central Intake Team Evaluators. 3.To perform group therapy on a selective basis for...

  • Program Operations Manager

    4 days ago

    Lowell, United States Thom Child And Family Services Full time

    Job DescriptionJob DescriptionThe position is inclusive of, but not limited to, the following responsibilities:Works closely with the Program Director in reporting progress, implementing changes and providing suggestions for ongoing improvement in office and administrative operations and procedures. Oversees all aspects of the day-to-day billing operations...

  • Property Manager

    2 months ago

    Lowell, United States South Middlesex Opportu Full time

    Job DescriptionJob DescriptionSUMMARYPerform all property management and client related responsibilities for all assigned properties as detailed below. Working closely with an assigned Case Manager to ensure that all property, municipal, regulatory and contractual requirements are met. PRIMARY RESPONSIBILITIESWork with other Housing Department staff,...

  • Property Manager

    4 weeks ago

    Lowell, United States South Middlesex Opportu Full time

    Job DescriptionJob DescriptionSUMMARYPerform all property management and client related responsibilities for all assigned properties as detailed below. Working closely with an assigned Case Manager to ensure that all property, municipal, regulatory and contractual requirements are met. PRIMARY RESPONSIBILITIESWork with other Housing Department staff,...

  • Overnight Recovery Specialist

    4 weeks ago

    Lowell, United States Lowell House Addiction Treatment and Recovery Full time

    **Lowell House Inc. values the importance of balancing our employees work and family. LHI offers flexible schedule and great benefits. We encourage you to join our family because LHI is a family friendly workplace.** **Job Summary - Part-time** Fri/Sat. 11pm to 7am or Sun/Mon. 11am to 7pm The Recovery Specialist is responsible for being awake throughout...