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Implementation Specialist; Time and Accruals Management
3 months ago
NOW HIRING an Implementation Specialist with a focus on time and accruals management:
The Implementation Specialist is responsible for assisting clients with implementing and managing iSolved Time and Attendance systems while meeting and exceeding TPC and client expectations for service. Key responsibilities include large data manipulation, listening effectively and translating client requirements, providing product and subject matter expertise, creating, and maintaining historical documentation, configuring system components to meet customer requirements, and client training.
JOIN TPC:
If you thrive on nurturing customer relationships, delivering exceptional service, and exceeding expectations, TPC is the place for you. Our personalized approach, strong team dynamics, and unwavering commitment to excellence set us apart.
TPC is a work environment where you can work independently but also as part of a team of people who have a strong work ethic.
WHY JOIN OUR TEAM?
Embark on a rewarding career with TPC, a dynamic payroll company that has been a trusted industry leader since 2001. Our inclusive culture, fueled by a passion for growth, offers a unique opportunity to make a meaningful impact in a fast-paced environment.
- Health, Dental, and Vision Insurance - at no cost to the employee
- Life Insurance
- Short-Term & Long-Term Disability
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- Paid Time Off
- 401K Plan
- 39-hour work week
- Small collaborative teams, freedom to develop your own processes for your role.
What will I do?
As an Implementation team member, you'll be instrumental in maintaining efficient time and labor systems and delivering exceptional client support. Your key responsibilities include:
- Time & Labor System Analyst - Maintain effective communication with team members and clients to ensure smooth operations.
- Policy Analyst - Analyze client requirements and configure Time Off Accruals and Absence rules in web-based software.
- System Implementation Expert - Configure and implement Time Off Accruals and Absences management systems within iSolved.
- Documentation Reviewer - Review client policies to build.
- Advisory Support - Provide advice to clients on use of software to manage accrual schedules, holiday pay rules, and absence tracking.
- Information Manager - Accurately track and save all information used to build client environments for future reference.
- Subject Matter Expert - Serve as the go-to expert for clients and team members.
- Client Support - Offer in-depth support, troubleshooting, solutions, and follow-through via phone, email, or other methods.
Position requirements:
- High school diploma or equivalent GED required.
- Four-year degree or equivalent combined education and work experience preferred.
- Previous experience in Excel, programming of any kind, System Administration, or similar roles is required.
- Two years' experience implementing time and labor management systems is preferred.
- Experience working with iSolved or other Human Capital Management systems is beneficial.
- An understanding of basic payroll practices and processes is beneficial.
- A valid driver's license and ability to be covered under the Company's automobile insurance is required.
Sound like the right place for you? Apply now to join our growing team
