Support Services Technician I
2 weeks ago
Company: Pileus Technologies, LLCLocation: Wichita, Kansas
About Us:Pileus Technologies is a leading IT services company based in Wichita, Kansas. We specialize in providing Managed IT Services and IT Support to small businesses. Our mission is to empower businesses by ensuring seamless technology operations, allowing them to focus on their core objectives.
Position Overview:As a Support Services Technician I, you will play a crucial role in maintaining our clients’ IT infrastructure. You’ll provide Remote technical support, troubleshoot issues, and ensure efficient operation of hardware and software systems.
Responsibilities:- Remote Support: Respond to service calls and provide technical assistance to employees at client locations.
- Troubleshooting: Diagnose and resolve hardware, software, and network issues promptly.
- Updates and Security: Perform service pack, hot fix, and security updates for servers, workstations, printers, and network hardware (routers, switches, firewalls).
- Customer Service: Deliver exceptional customer service, ensuring client needs are met and expectations exceeded.
- Monitoring Tools: Utilize monitoring software/hardware (RMM, PSA, custom applications) to maintain client network infrastructure.
- Documentation: Thoroughly document actions taken during problem resolution following company policies.
- Effective Communication: Understand client technical issues and provide appropriate solutions.
- Collaboration: Work closely with team members and departments to achieve client satisfaction and issue resolution.
- Adherence to Standards: Perform assigned responsibilities safely and efficiently according to established practices.
- Billing Efficiency: Aim for monthly billing reflecting 75% or more productivity within approximately 170 business hours.
- Professional Development: Commit to ongoing self-training to stay current in the field.
- Technical Skills:
- Proficient in troubleshooting Windows and macOS operating systems.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP).
- Basic knowledge of hardware components (desktops, laptops, printers).
- Soft Skills:
- Excellent communication and interpersonal skills.
- Detail-oriented and organized.
- Ability to work independently and collaborate with team members.
If you’re passionate about technology and enjoy solving technical challenges, we encourage you to apply Pileus Technologies offers a dynamic work environment and opportunities for growth. Feel free to reach out if you have any questions or need further details.
-
Support Services Technician I
2 weeks ago
Wichita, United States Pileus Technologies Full timeSupport Services Technician I Company: Pileus Technologies, LLCLocation: Wichita, Kansas About Us: Pileus Technologies is a leading IT services company based in Wichita, Kansas. We specialize in providing Managed IT Services and IT Support to small businesses. Our mission is to empower businesses by ensuring seamless technology operations, allowing...
-
Support Services Technician I
2 weeks ago
Wichita, United States Pileus Technologies LLC Full timeJob DescriptionJob DescriptionSupport Services Technician ICompany: Pileus Technologies, LLCLocation: Wichita, KansasAbout Us:Pileus Technologies is a leading IT services company based in Wichita, Kansas. We specialize in providing Managed IT Services and IT Support to small businesses. Our mission is to empower businesses by ensuring seamless technology...
-
Support Services Technician I
2 weeks ago
Wichita, United States Pileus Technologies LLC Full timeJob DescriptionJob DescriptionSupport Services Technician ICompany: Pileus Technologies, LLCLocation: Wichita, KansasAbout Us:Pileus Technologies is a leading IT services company based in Wichita, Kansas. We specialize in providing Managed IT Services and IT Support to small businesses. Our mission is to empower businesses by ensuring seamless technology...
-
Mechanical Technician I
2 weeks ago
Wichita, United States Force Building Services Full timeJob DescriptionJob DescriptionDescription:Must reside in Wichita, Kansas Area.Job Opportunity: Mechanical Technician IAre you a skilled and adventurous technician with a knack for machinery and a passion for problem-solving? FORCE is seeking dedicated individuals to join our team as Mechanical Technicians I. If you're ready to take on exciting challenges...
-
Diesel Service Technician
3 weeks ago
Wichita, United States Central Power Systems & Services Full timeReports to the Service Foreman and responsible for the In-Shop floor technical assistance for mechanics and repairs and service/maintenance as directed by the Service Foreman. DUTIES AND RESPONSIBILITIES: Job Functions Perform service and maintenance Service Technician, Service Tech, Technician, Diesel, Mechanical, Technical, Manufacturing, Retail
-
Service Technician
6 days ago
Wichita Falls, United States Nissan of Wichita Falls Full timeJob DescriptionJob DescriptionJob Title: Service TechnicianDepartment: ServiceReports to: Service ManagerRelocation or Signing Allowance for Experienced Technicians!SO…why consider living in Wichita Falls?First, the best people on earth live here! They know they live in the best city in Texas. A modern city with a laid-back vibe. Raise your family where...
-
Controls Service Technician
3 weeks ago
Wichita, United States Building Controls and Services Full timePOSITION: Controls Service Technician DEPARTMENT: Controls and MSD Service CLASSIFICATION: Non-exempt SUMMARY: General Responsibilities: The Controls Service Technician handles job start-up, checkout, and troubleshooting for systems and service installed jobs. Performs control service related duties, including service agreement tasks and handles...
-
Fire Protection Technician I
2 months ago
Wichita Falls, United States James Lane Air Conditioning and Plumbing Full timeJob DescriptionJob DescriptionJames Lane, a Fidelity Company in Wichita Falls, TX, is looking for a Fire Protection Technician I to join our growing team! As a Fire Protection Technician I, he/she will assist in installing fire sprinkler systems in industrial, commercial, and residential buildings.Primary DutiesHelping with the installation of water-based...
-
Administrative Funct. Support I
2 weeks ago
Wichita, United States APN Software Services Inc Full timeJob DescriptionJob DescriptionDescription:Proceeds with all day-to-day functional specific operations, and applies IT systems. Prepares specialized routined report and correspondence, and/or statistics. Maintains records and filing systems; types and/or enters data into computer systems, including Office application or specialized software packages....
-
Combine Service Technician
3 weeks ago
Wichita, United States KanEquip, Inc. Full timeKanEquip-Wichita has an opening for a full-time Combine Service Technician to service and repair combines and other agriculture equipment. You will contribute to our team by:-Using your skills to diagnose equipment to determine repairs needed and/or Service Technician, Service Tech, Equipment Technician, Technician, Field Technician, Mechanical, Social...
-
Housekeeping Services Technician
6 days ago
Wichita, United States Advena Living Full timeDescription At Advena Living we are dedicated to the vision that each person has value and is able to learn and grow throughout life. Our community offers high-quality, service-oriented nursing care and individualized living is the standard and honoring a persons choice is our goal. The Housekeeping Services Technician helps maintain the cleanliness,...
-
Service Technician
1 week ago
Wichita, United States Ultra Modern Pool & Patio Full timeJob DescriptionJob DescriptionJob Title: Service TechnicianCompany Overview:Join our team at Ultra Modern Pool & Patio, a premier retailer specializing in hot tubs, patio furniture, pools, and outdoor living solutions. With a commitment to quality products and exceptional customer service, we've earned a reputation as a trusted provider in the industry....
-
Service Technician
3 weeks ago
Wichita, United States Ultra Modern Pool & Patio Full timeJob DescriptionJob DescriptionJob Title: Service TechnicianCompany Overview:Join our team at Ultra Modern Pool & Patio, a premier retailer specializing in hot tubs, patio furniture, pools, and outdoor living solutions. With a commitment to quality products and exceptional customer service, we've earned a reputation as a trusted provider in the industry....
-
Field Service Technician
2 weeks ago
Wichita, United States TL Fritz Group LLC Full timeJob DescriptionJob DescriptionJoin the Mosquito Joe team! Mosquito Joe provides services to make outside fun again for our customers. We provide mosquito control services to residential and commercial customers, repelling and killing outdoor pests such as mosquitoes, ticks and fleas. Our technicians are trained mosquito control experts who travel to customer...
-
Behavior Technician
2 days ago
Wichita, United States Little Stars Therapy Services Full timeJob DescriptionJob DescriptionNow Hiring Behavior Technicians:We are looking for a full time (35-40 hours per week) Behavior Technician to add to our team! Behavior Technicians must have an exceptional work ethic, patience during challenging moments, attention to details, ability to work well with other Behavior Technicians and Supervisors, and the drive to...
-
Behavior Technician
2 weeks ago
Wichita, United States Little Stars Therapy Services Full timeJob DescriptionJob DescriptionNow Hiring Behavior Technicians:We are looking for a full time (35-40 hours per week) Behavior Technician to add to our team! Behavior Technicians must have an exceptional work ethic, patience during challenging moments, attention to details, ability to work well with other Behavior Technicians and Supervisors, and the drive to...
-
Behavior Technician
1 week ago
Wichita, United States Little Stars Therapy Services Full timeNow Hiring Behavior Technicians:We are looking for a full time (35-40 hours per week) Behavior Technician to add to our team! Behavior Technicians must have an exceptional work ethic, patience during challenging moments, attention to details, ability to work well with other Behavior Technicians and Supervisors, and the drive to improve the lives of the...
-
Service Technician
6 days ago
Wichita, United States Haven Pest Control Wichita LLC Full timeJob DescriptionJob DescriptionHaven Pest Control (haven-pest.com) is looking for a service technician to help us build our Wichita office.We need someone who can start ASAP. This job will be 30-40 hours a week until Mid July, at which point the position will be reevaluated. Depending on performance there could be the opportunity to continue working after...
-
Trailer Technician I
6 days ago
Wichita, United States FleetPride Full timeFleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! Trailer Technician will repair trailers and perform all types of chassis repairs including brake jobs, welding, cutting with a torch...
-
Network Operations Center Technician
2 weeks ago
Wichita, United States Yoh, A Day & Zimmermann Company Full timeAs the NOC Technician, you will be responsible for providing advanced technical support to our customers and internal teams, handling escalated issues from Tier I support, and responding to network events in a timely manner. You will interact with various network platforms including Fixed Wireless, Cambium, Canopy, MikroTik Routers, and Nokia Core network...