Administrative Support II

6 days ago

Olathe, United States Olathe Full time

If you are a current City of Olathe employee, please click this link to apply through your Workday account.

Employment Type
Part Time (20 to 29 hours with KPERS benefits)

Job Summary

Salary Range: $18.25- $23.39 hourly

Are you ready to ignite your career in a dynamic, fast-paced environment? Join our team as Administrative Support II for the Logistics Division at Olathe Fire Department We're on a quest to find someone with a knack for organization, a flair for fun, and a passion for supporting our heroes on the front lines.

This is a part-time position expected to work between 20-29 hours per week. The position includes PTO.

Key Responsibilities:

  • Receive and route phone calls and voicemails for the Fire Administration staff and programs.
  • Assist the public and provide information on departmental policies and procedures as required
  • Perform a wide variety of general clerical work including maintenance of accurate and detailed files, logs, manuals, and records for ongoing departmental processes
  • Assist with vendor utilization including workflows for coordinating services for the department
  • Assist with coordination of logistics for special projects, meetings and events
  • Support department participation in city-wide initiatives.
  • Review current procedures to identify gaps and opportunities for improvement
For more details, review the full job details and requirements below.

The Administrative Support II position performs a wide variety of customer service and administrative duties related to daily operations. Duties may include handling a high volume of telephone calls, assisting customers with inquiries and resolving customer issues. The Administrative Support II is the second level of a four level career progression of Administrative Support I, II, III, & IV.

Key Responsibilities
  • Answers phones, refers calls, gives standard information in response to phone, email, and in-person inquiries; acts as back-up to other administrative positions.
  • Copies and collates documents; sorts and distributes mail and other time sensitive material(s).
  • Maintains files both public and confidential, distributes reports, and processes transactions into systems; types form letters, labels, mail merges and correspondence; proofreads information; schedules meetings; interviews, and other functions.
  • Maintains professional communication with other city departments and personnel and various outside agencies.


Qualifications

Experience: One year of administrative or other relevant experience is required. Excellent computer skills are also required including Microsoft Office (Word & Excel), along with strong customer service and telephone skills.

Education: A high school diploma or equivalent is required.

Licenses & Certifications: None

Language: Proficiency with verbal and written English language required. Additional proficiency with Spanish and American Sign Language preferred.

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