ServiceNow Developer with CSM
3 weeks ago
Financial service operation is a must have OR Customer Service Management (CSM) Implementation and Custom Application are mandatory if not FSO.
Development exp is must - 8+ years exp with ServiceNow.
Configure ServiceNow FSO Modules, workflows, applications, scripts and integrations
Document technical design, development processes and solution configurations
Identify opportunities to optimize performance and improve scalability.
Develop ServiceNow FSO configurations, including FSO data model setup, PA enablement, Commercial and Servicing Lines for Insurance workflow development, etc.
Build multiple FSO related features including advanced work assignment enablement, configurations around reports, dashboards, etc.
Lead customer discussions, demos and participate in customer's engineer's configuration reviews
Conduct workshops on development showcase and show and tell of developed product
Certified System Administrator
ServiceNow certification is mandatory any certification with ServiceNow developer/Admin.
Education: Bachelors Degree
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