ServiceNow Solutions Expert

3 weeks ago


St Petersburg, Florida, United States Raymond James Full time

Job Overview

We are seeking an Advanced IT Service Management Engineer to join our ServiceNow Solutions team at Raymond James. In this role, you will be responsible for designing, developing, and implementing technical solutions using the ServiceNow platform.

Key Responsibilities

  • Analyze system requirements to identify program interactions and interfaces between impacted components and subsystems.
  • Makes recommendations towards the development of new code or reuse of existing code.
  • May recommend new technologies and methodologies to management for meeting business needs, resolving problems, and exploiting opportunities.

Requirements

  • Knowledge of ServiceNow IT Modules (ITSM, ITOM, ITBM/SPM, GRC/IRM, SecOps, Vulnerability Response, Service Portal, SAM Pro, Integration Hub, and/or Performance Analytics).
  • Development in JavaScript on the ServiceNow Platform.
  • Integrations (REST APIs, LDAP, Active Directory, JDBC, Orchestration, etc.).
  • Scoped Applications.
  • Flow Designer, preferred.
  • Integration Hub, preferred.
  • Service Portal, preferred.

Preferred Qualifications

  • ServiceNow Certification: Certified Application Developer.
  • ITIL Foundation Certification.

Compensation

$120,000 - $180,000 per year, depending on experience.

Work Environment

This position follows a hybrid-friendly schedule, with 2-3 days in the office per week, averaging 10-12 days per month in one of our corporate office locations: St. Petersburg, FL; Southfield, MI.



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