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Reservations and Guest Services Associate
1 month ago
The Front Desk Receptionist at Four Seasons San Francisco plays a vital role in creating a warm and welcoming atmosphere for our guests. As the first point of contact, you will be responsible for responding to inquiries, resolving issues, and delivering exceptional customer service. This role requires excellent communication skills, a positive attitude, and a passion for delivering outstanding service. If you are a motivated individual who enjoys working with people and is looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities:
- Respond to guest inquiries and resolve issues in a friendly and professional manner
- Manage front desk operations, including check-in/check-out procedures and room assignments
- Process payments and maintain accurate records
- Assist with special events and functions, such as weddings and conferences
Four Seasons offers a comprehensive benefits package, designed to support the well-being and success of our employees. These include hourly rates, comprehensive medical and dental insurance, 401k retirement plans, parental leave, pet insurance, and many more. We are committed to investing in our employees and helping them achieve their career goals.
