Team Lead

1 month ago


Pittsburgh, United States Trinity Health Full time

Employment Type: Full time Shift: Day Shift Description: ​ ABOUT THE ROLE The Team Lead works closely with the Supervisor to maximize productivity, compliance, quality, financial performance and individuals served in our Medical Respite program. The Team Lead will be responsible for leading and understanding harm reduction; housing first model; best practices in Respite Care and maintaining continuity of care of individuals served. You will also provide direct services to persons served, including shift coverage as needed. ABOUT YOU We're looking for someone who has experience mentoring a team using positive practices and a strengths-based approach, to guide everyday activities. Your dependability, integrity, empathy for others (both persons served and your colleagues), and a dedication to teamwork are essential to this position. The ideal candidate will keep our team coordinated, organized, and energized. RESPONSIBILITIES Monitor Workflow and Productivity of the staff assigned. Train staff on all appropriate requirements to meet assigned benchmarks for program. Train new staff on tools and process documentation to ensure accurate and timely data reporting Understand the demand of the individuals served. Work with supervisor to add (or decrease) services based on program capacity. Engage System Partners and leadership to propose solutions to address issues with individuals served. Up to 50% of your time may be spent providing services to individuals at Bethlehem Haven as staffing needs arise. Use of Word, Excel, Access, Power Point, computer programs REQUIREMENTS Master's in Human Services, Social Work or Public Health related fields, and 2 years of related experience OR Bachelor's in Human Services, Social work or Public Health related field and 4 years of related experience. Preemployment screenings required Must be physically able to walk steps Must be able to lift boxes up to 40 pounds SCHEDULE Monday through Friday 9:00 am to 5:00 pm, Must be able to work flexible hours when necessary. ABOUT BETHLEHEM HAVEN/PITTSBURGH MERCY We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance abuse Physical health needs Intellectual disabilities Traumatic events or circumstances, including homelessness + abuse Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran


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