Sales Support Coordinator
2 weeks ago
Facilitate smooth client set up process to ensure accuracy, efficiency, and client satisfaction. Support field sales; designed to increase the field representatives' client interactions
- Acts as support for Commercial Sales Representatives; submits and monitors progress of incoming requests associated with both existing and new business.
- Obtain any missing information required to complete the entry of data required for the start-up of new accounts including demographic information, pricing, credit history, connectivity requests, supply orders, custom profiles, client defined reflex requests, agreements, custom requisitions, and phlebotomy services.
- QC entry into lab and billing system for all new accounts.
- Create & maintain client files for audit purposes
- Monitor approval turnaround time for new client start-up process, request any additional data required to obtain approval and communicate status tocommercial sales representatives.
- Facilitate and process demographic, pricing, connectivity requests and billing adjustments for existing customers submitted by Commercial Sales to increase the productivity of the commercial sales representatives.
- Assist Customer Solutions Specialist in the process of newaccount setup and onboarding.
QUALIFICATIONS
Required WorkExperience:
2-3 years technical, billing, or customer support experience
Preferred Work Experience:
N/A
Physical and Mental Requirements:
N/A
Knowledge:
N/A
Skills:
- Strong PC skills including Excel, Word, Power Point, and Access
- Strong communication skills
- Solid organizational skills
- Team Player
- Customer Focused
- Action Oriented
- Attention to Detail
- Ethics and Values
- Functional Technical Skills
- Perseverance
EDUCATION
Bachelor's Degree
High School Diploma or Equivalent(Required)
LICENSECERTIFICATIONS
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