Assistant Financial Center Manager

3 weeks ago


Clifton, United States Spencer Savings Bank Full time
Job DescriptionJob Description

BASIC FUNCTION

The Assistant Financial Center Manager provides exceptional customer service while attending to customers' needs. The AFCM creates and fosters a cohesive team and promotes a positive work environment while overseeing the Financial Center Service Reps who perform both routine financial transactions and/or customer service functions. May cover multiple branches within the region. Assists tellers with more complex tasks and schedules the work flow.

Demonstrates sound judgment and accountability with operational standards. Provides leadership, conflict resolution, process improvement and communication to the Financial Center Service Reps. Responsible for performing audit functions, participates in daily branch opening and closing procedures and required to perform operational tasks, coaching and performance management.

In the absence of, or assisting the Financial Center Manager, responsible for the overall branch management including but not limited to operations, sales management and productivity.

MAJOR RESPONSIBILITIES

  • Responsible for managing and executing the operations of the teller line
  • Is the second in charge in the branch and is the acting manager in the absence of the Financial Center Manager
  • Ensures all FCSRs are proficient with operations and compliance as it relates to their job
  • Daily/Weekly/Monthly scheduling and coordination of teller line workflow
  • Operates a teller draw and/or fills in on the platform as needed
  • Ensures all FCSR’s and themselves actively & successfully participate in the internal sales process on a daily basis to meet all referral and sales expectations
  • Assists the Financial Center Manager with the accurate completion of the branch monthly self-audit program
  • Observes, coaches and develops FCSRs on an ongoing basis
  • Recommends and implements the performance management process with FCSRs as needed
  • Required to travel & work at other branches as needed
  • Performs other duties as assigned

SUPERVISORY RESPONSIBILITIES

  • Supervises Financial Center Service Reps

SKILLS

  • Good interpersonal skills, including listening, written and verbal communication
  • Ability to work with a wide variety of personalities in a courteous and professional manner
  • Solid math and analytical skills
  • Ability to understand and follow safety and security practices
  • Strong relationship building skills
  • Proven ability to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities
  • Strong customer service/advocacy skills
  • Good organizational and time management skills
  • Good PC skills; and the ability to quickly learn other computer programs, including Microsoft office
  • Ability to evaluate others on their performance
  • Ability to effectively coach, develop and manage staff performance


Education

  • High School diploma or GED is required.

Experience

  • Minimum of 2-5 retail banking experience
  • Supervisory experience preferred




  • Clifton, United States A great organization! Full time

    Job DescriptionJob DescriptionJob Description:The Senior Financial Planning & Analysis Specialist will be responsible for the budgeting, forecasting, financial analysis and internal reporting functions.Key Responsibilities:· Provide analytical support for the month-end closing, forecasting, and budgeting processes across multiple divisions and plant...

  • Medical Assistant

    2 days ago


    Clifton, United States SCA Health Full time

    Overview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Medical Assistant

    1 week ago


    Clifton, United States SCA Health Full time

    Overview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Medical Assistant

    1 week ago


    Clifton, United States SCA Health Full time

    Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Financial Manager

    3 weeks ago


    Clifton, United States TELE MEASUREMENTS INC Full time

    Job DescriptionJob DescriptionNeed degreed Accountant with a minimum of 6 to 10 years general accounting experience to oversee all Accounting functions.  Supervisory experience preferred to work in a small privately owned firm.  Report directly to business owners.  Please submit salary requirements along with Resume.  

  • Property Assistant

    5 days ago


    Clifton, United States Digital Realty Full time

    **Property Assistant** **Your role** This position offers you the opportunity to bring your talents to the unique data center property management industry and join a growing industry leader. You will provide general support for a team managing data center properties, including clerical, basic bookkeeping and more. As part of the team you'll enjoy the best...


  • Clifton, United States Natural Health Center of Clifton Full time

    Job DescriptionJob DescriptionAre you a Certified Occupational Therapist Assistant looking to make a positive impact on people's lives?Join the Natural Health Center of Clifton, an outpatient physical medicine clinic, where your skills are valued and your passion for helping others shines.We are hiring for a part-time position: Monday, Wednesday, Friday...


  • Clifton, United States BHMG-UNITED MEDICAL Full time

    Responsibilities: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate information about medical providers, office hours, etc. - Handle customer complaints or concerns with empathy and patience - Maintain customer records by updating account information - Follow communication scripts to ensure...

  • Medical Assistant

    2 days ago


    Clifton, NJ, United States SCA Health Full time

    Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of...


  • Clifton, United States Clark Davis Associates Full time

    IN OFFICE FIVE DAYS!The Quality Assurance Manager role involves coordinating QA activities, ensuring lab standards, developing manuals, training staff, and managing compliance. They oversee safety, audits, process control, and contribute to strategic planning. Financial and HR objectives are met through budgeting, analysis, and managing staff. Key...


  • Clifton, United States Clark Davis Associates Full time

    IN OFFICE FIVE DAYS! The Quality Assurance Manager role involves coordinating QA activities, ensuring lab standards, developing manuals, training staff, and managing compliance. They oversee safety, audits, process control, and contribute to strategic planning. Financial and HR objectives are met through budgeting, analysis, and managing staff. Key...


  • Clifton, United States Clark Davis Associates Full time

    IN OFFICE FIVE DAYS!The Quality Assurance Manager role involves coordinating QA activities, ensuring lab standards, developing manuals, training staff, and managing compliance. They oversee safety, audits, process control, and contribute to strategic planning. Financial and HR objectives are met through budgeting, analysis, and managing staff. Key...

  • Tax Manager

    1 day ago


    Clifton, United States Tandym Group Full time

    A public accounting firm located in New Jersey is actively seeking an analytical and hardworking professional to join their staff as their new Tax Manager. Responsibilities The Tax Manager will: Develop tax strategies and plans to minimize the organization's tax liabilities within the legal framework Ensure compliance with all applicable tax laws and...

  • Medical Assistant

    6 days ago


    Clifton, United States Momentum Resource Solutions Full time

    Job DescriptionJob DescriptionOur client, a for-profit, multispecialty medical practice, is in search for a Certified Medical Assistant. This is a temp to perm role, located in Berkeley Heights, NJ. The full job description is as follows: Location: Clifton, NJJob type: temp to permSchedule:· Monday: 7:45 a.m.-5:00 p.m.· Tuesday: 7:45 a.m.-5:15 p.m.·...

  • Wax Specialist

    3 weeks ago


    Clifton, United States The Peach Bar Waxing Center Full time

    Job DescriptionJob DescriptionAs a Wax Specialist, you'll be a passionate and friendly team player who can hit the ground running. To encourage loyal guests we offer incentives and use local and national advertising to promote guest frequency. We bring them to you!Duties and Responsibilities: Providing the highest quality wax service while maintaining a...

  • Rehab Therapy

    4 weeks ago


    Clifton, United States Reliant - Daughters of Miriam Center Full time

    Cure Healthcare is seeking a Rehab Therapy - Physical Therapy Assistant PTA for positions in Clifton, New Jersey. Current New Jersey license and AHA BLS required and additional certifications related to this specialty. This shift is By The Week. Required: 2 years of recent experience in Physical Therapy Assistant PTA. Please inquire for specific job details...

  • Rehab Therapy

    2 weeks ago


    Clifton, United States Reliant - Daughters of Miriam Center Full time

    Cure Healthcare is seeking a Rehab Therapy - Physical Therapy Assistant PTA for positions in Clifton, New Jersey. Current New Jersey license and AHA BLS required and additional certifications related to this specialty. This shift is By The Week. Required: 2 years of recent experience in Physical Therapy Assistant PTA. Please inquire for specific job details...

  • Rehab Therapy

    24 hours ago


    Clifton, United States Reliant - Daughters of Miriam Center Full time

    Cure Healthcare is seeking a Rehab Therapy - Physical Therapy Assistant PTA for positions in Clifton, New Jersey. Current New Jersey license and AHA BLS required and additional certifications related to this specialty. This shift is Days. Required: 2 years of recent experience in Physical Therapy Assistant PTA. Please inquire for specific job details and...

  • Operations Manager

    7 days ago


    Clifton, United States Active RPO Full time

    **Operations Manager** The Operations Manager serves on a company’s leadership team to oversee the performance, **Qualifications**: efficiency, and satisfaction of employees. You will analyze the company’s organizational process and find ways to enhance employees’ work quality and productivity. The Operations Manager will build operational policies...


  • Clifton, United States Robert Half Full time

    Robert Half is working with a leader in specialty architectural glass in Bergen County find their net Project Account Manager. If you're passionate about managing logistics, enhancing customer service, and driving project success, we want to hear from you.Key Responsibilities:Monitor customer projects from purchase to completion, ensuring adherence to...