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Salesforce QA Lead
4 months ago
Salesforce QA Lead
Full time
Tampa, FL or Detroit, MI (1005 onsite )
Strategy & Planning
Participate in the product increment planning and document test plan and test scenarios in collaboration with the business product owner, product analysts and engineers.
Create an adoption plan and lead efforts with business to drive technology adoption
Partner with the organizational change management and training team and work with business to drive Salesforce adoption efforts
Create and own the overall test plan and strategy for the Salesforce initiatives.
Break down the complexity of the test scenarios into unit, system and user acceptance categories.
Clearly document the test scenarios for all user stories in the JIRA backlog.
Research and identify test automation tools that the firm can invest in
Create testing estimates for the user stories
Create test driven development information into the user stories Product validation
Perform all product validation through the sprints and during the deployment.
Own the system integration testing and move the user stories ahead into user acceptance testing.
Lead the testing efforts of other testers and platform user support team
Provide oversight to all testing activities across multiple scrum teams
Build automation scripts and plan for all testers to use
Perform user acceptance testing and scenario testing to ensure product's conformance to the quality standards
Ensure business stakeholders are completing the user acceptance testing and obtain approval to release to production
Perform production validation to ensure the product enhancement met the intended requirements.
Operational efficiency
Ensure that the Salesforce platform backlog is comprehensive with sized user stories, enriched with testing estimates, Gherkins or equivalent scripts
Track all dependent team's testing and ensure smooth sprint completion.
Follow up with all engineers to ensure the stories are moved through the SIT, UAT environments in time to keep the sprint effective
Assist in co-ordinating the go-live activities including the execution of the deployment plans and checklists.
Assist in ensuring that the sprint goals are met each sprint.
Own any production defects, test and funnel them through sprints towards fixes as applicable.
Provide oversight and own the outcomes from other testing efforts as well as business support request efforts handled by the run team members
Education & Certification
College diploma or university degree.
Certifications in Salesforce technologies
Certifications in any testing tools and methodologies.
Knowledge & Experience
6-8 years of experience in the quality analysis and testing software applications
3-5 years of experience in the Salesforce platform ecosystem.
5-8 years of proven experience with testing, writing test scenarios, Gherkin or equivalent scripting for testing
5-8 years of experience in working with business eliciting requirements, acceptance criteria and driving business adoption efforts
Strong working knowledge of Salesforce technologies.
Excellent software troubleshooting experience.
Excellent understanding of the organization's goals and objectives.