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Salesforce Business Analyst

2 months ago

Tampa, United States JobRialto Full time
Environment

SAP

Informatica

Salesforce Commerce Cloud

Salesforce B2B Cloud

Salesforce Manufacturing Cloud

Salesforce Marketing Cloud

Data lives in HANA, is replicated, sent to Informatica, and then moves to Salesforce.

Salesforce is being used as their front end.

Requirements

They need a Solution Architect for design and delivery work for Salesforce

Salesforce Design and Architecture, no hands-on development

Thought-leadership

Strong understanding of SAP and Maximo

Salesforce B2B Cloud

Salesforce Manufacturing Cloud is heavily preferred.

Sales Cloud and Service Cloud could be substituted, preferably in a manufacturing environment.

Rebate module

Interest in growing into other areas (SAP and Maximo)

Agile methodology

CERTIFICATIONS:

Salesforce.com Certifications required: Administrator

Salesfoce.com Certifications preferred: Advanced Administrator, Developer

EXPERIENCE

KNOWLEDGE:

5+ years of IT experience in various positions responsible for delivering new solutions in a large enterprise.

For those candidates without a bachelor's degree, 7+ years of relevant Client experience is required

3+ years of Salesforce Administration and configuration experience

2+ years of Marketing Cloud configuration experience

1+ years of Manufacturing Cloud configuration experience

Proven expertise in CRM business process and enabling technologies

Proven ability to create and maintain workflows aiding in business process automation

Proven ability to understand and implement software best practices, analyze system requirements, prototype solutions, define testing and support procedures, and implement practical technical solutions under tight deadlines.

Excellent understanding of other core and enabling processes and technologies.

Background in chemical or mining industries is a plus.

Experience working with SAP is a plus

What are the top 3 MUST HAVES of the position

Salesforce Lighting

Manufacturing / C&I / Supply Chain industry sectors

Manufacturing cloud or a few of SF offering to substitute

Solution Design, Build and Configuration

Lead assigned portions of and/or participate in design sessions and lead assigned portions of and/or serve as a contributing design documentation author (with Solution Analysts) for solutions based on the user stories and functional design provided by IT Business Partner team (Business Partner, Business Analyst and Product Owner)

Build and configure functional (process enablement) or technical components (interfaces, conversions, reports, workflows) so that solution design meets business needs and solution architecture standards

Ensure compliance to technical standards and business requirements

Collaborate with Product Owners, Business Analysts and scrum team members to create and refine user stories and acceptance criteria

Conduct product demos with the Product Owner to get stories to done

Conduct research, design, and prototyping, and other exploration activities

Lead assigned portions of and/or participate in the preparation of development and test environments

Perform and/or coordinate updates and enhancements to the solution, as needed

Release Management

Lead assigned portions of and/or participate in the execution of release testing (system integration/ integration, mock conversion, parallel, regression, performance and stress, etc.)

Lead assigned portions of and/or participate in the execution of production deployment and hyper-care

Quality Assurance

Conduct test readiness to proceed with testing

Lead assigned portions of and/or participate in the design and evolution of systems to support testability, test automation, and continuous improvement

Collaborate with quality assurance team members to execute testing

Fix defects identified during quality assurance and testing

Continuously reduce technical debt (e.g., create technical debt stories, remove defects)

Knowledge Transfer

Lead assigned portions of and/or participate in the development of documentation for training, deployment, operations, support, and on-going maintenance, as needed

Transfer knowledge of applications to scrum team members (internal and third party) and provide ongoing support and training

Education: Bachelors Degree

Certification: Salesforce Certified Administrator , Salesforce Certified Advanced Administrator , Salesforce Developer Certified