Guest Experience Manager

6 days ago

Waldorf, United States CAVA Full time
Guest Experience Manager(Hourly Manager)
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

  • Positivity - Every one of us can change someone's day for the better.
  • Transparency -We use transparency to help us make decisions through open dialogue
  • Humility - We can always find ways to improve.
  • Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic.
  • Thoughtfulness -We go above and beyond for our guests, our teams and communities.
The Role:
Our ideal Guest Experience Manager is hardworking, passionate, and capable of leading and coaching a team. Guest Experience Managers partner with the General Manager to support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team.

What You'll Do:
  • Lead and develop Team Members and Special Ops Trainers
  • Be responsible for the entire guest experience
  • Develop Culinary Leads and uphold food safety & quality standards
  • Oversee food and beverage management, including inventory, ordering, and budget
  • Put deliveries away, plus any additional duties assigned
  • Ability to cross train across the restaurant to ensure rapid growth
  • May stand for long periods of time and lift up to 50 pounds
  • Assist with any additional duties assigned
Physical Requirements:
  • Must be able to bend and reach overhead often
  • Must possess dexterity to handle tongs, pots/pans, and other equipment
  • Must be comfortable working in temperatures ranging from hot to cold
  • Must be comfortable working near open flames
  • May be required to work in tight spaces
  • Must maintain near constant communication with multiple people
  • Close vision, distance vision, and peripheral vision is required
  • Must be able to sit, squat and kneel occasionally
  • Must be able to work in a constant state of alertness and safe manner
  • May be required to occasionally work in outdoor weather conditions
Benefits at CAVA?
We've got you covered. Here are just some of the benefits available to CAVA team members:
  • Competitive pay
  • Health, Dental, Vision, Telemedicine, Pet Insurance plus more*
  • 401k enrollment with CAVA contribution*
  • Paid sick leave, parental leave, and community service leave*
  • FREE CAVA Meal for every shift worked
  • The opportunity to be on the ground floor of a rapidly growing brand

    *indicates eligible qualifying positions


As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member

  • Guest Experience Representative

    5 months ago

    Waldorf, United States DARCARS Automotive Group Full time

    DARCARS Automotive Group is now hiring for a Guest Experience Representative! As the GEM you are the front-line representative for the dealership and must represent the dealership in a professional, friendly manner at all times. She/he greets custome Guest Experience, Representative, Salesperson, Guest, Customer Service, Retail, Experience

  • Guest Services Specialist, Dining Experience

    4 weeks ago

    Waldorf, United States Hampton Inn Waldorf Full time

    Join Our Team at Canza Management, a subsidiary of TLTsolutions Role: Guest Services Specialist, Dining Experience Location : Waldorf, MD Who We Are: At TLTsolutions, we specialize in the investment, development, and management of premier hotel and other real estate properties. Our founder, transitioning from a distinguished career in healthcare leadership...

  • Guest Services Specialist, Dining Experience

    3 weeks ago

    Waldorf, United States Hampton Inn Waldorf Full time

    Join Our Team at Canza Management, a subsidiary of TLTsolutionsRole: Guest Services Specialist, Dining ExperienceLocation: Waldorf, MDWho We Are:At TLTsolutions, we specialize in the investment, development, and management of premier hotel and other real estate properties. Our founder, transitioning from a distinguished career in healthcare leadership and...

  • Guest Services Specialist, Dining Experience

    2 weeks ago

    Waldorf, United States Hampton Inn Waldorf Full time

    Join Our Team at Canza Management, a subsidiary of TLTsolutionsRole: Guest Services Specialist, Dining ExperienceLocation: Waldorf, MD Who We Are: At TLTsolutions, we specialize in the investment, development, and management of premier hotel and other real estate properties. Our founder, transitioning from a distinguished career in healthcare leadership and...

  • Guest Experience Leader

    2 weeks ago

    Waldorf, Maryland, United States McDonald's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you will be responsible for creating a positive and welcoming experience for our customers, ensuring that they receive exceptional service and have a memorable dining experience.Key ResponsibilitiesGreet...

  • Guest Services Specialist, Dining Experience

    3 weeks ago

    Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Join Our Team at Hampton Inn WaldorfAt Hampton Inn Waldorf, we specialize in delivering exceptional guest experiences through our commitment to operational excellence. Our founder, a seasoned leader in the hospitality industry, established our firm with a clear mission: to empower individuals and families to build generational wealth through strategic real...

  • Guest Services Specialist, Dining Experience

    3 weeks ago

    Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job DescriptionAt Hampton Inn Waldorf, we are seeking a skilled Guest Services Specialist, Dining Experience to join our team. This role is responsible for delivering exceptional dining experiences to our guests, ensuring that every meal is a memorable one.Key Responsibilities:Food Preparation: Prepare ingredients, including portioning, chopping, and storing...

  • Guest Services Specialist, Engagement

    3 weeks ago

    Waldorf, United States Hampton Inn Waldorf Full time

    Join Our Team at Canza Management, a subsidiary of TLTsolutionsRole: Guest Services Specialist, EngagementLocation: Waldorf, MDWho We Are:At TLTsolutions, we specialize in the investment, development, and management of premier hotel and other real estate properties. Our founder, transitioning from a distinguished career in healthcare leadership and...

  • Guest Services Specialist, Engagement

    2 weeks ago

    Waldorf, United States Hampton Inn Waldorf Full time

    Join Our Team at Canza Management, a subsidiary of TLTsolutionsRole: Guest Services Specialist, EngagementLocation: Waldorf, MD Who We Are: At TLTsolutions, we specialize in the investment, development, and management of premier hotel and other real estate properties. Our founder, transitioning from a distinguished career in healthcare leadership and...

  • Guest Services Specialist, Cleanliness

    3 weeks ago

    Waldorf, United States Hampton Inn Waldorf Full time

    Join Our Team at Canza Management, a subsidiary of TLTsolutionsRole: Guest Services Specialist, CleanlinessLocation: Waldorf, MDWho We Are:At TLTsolutions, we specialize in the investment, development, and management of premier hotel and other real estate properties. Our founder, transitioning from a distinguished career in healthcare leadership and...

  • Guest Services Specialist, Engagement

    1 month ago

    Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job Title: Guest Services Specialist, EngagementAt Hampton Inn Waldorf, we are seeking a highly motivated and customer-focused Guest Services Specialist to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Provide...

  • Guest Services Specialist, Engagement

    2 months ago

    Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job Title: Guest Services Specialist, EngagementWe are seeking a highly skilled Guest Services Specialist to join our team at Hampton Inn Waldorf. As a key member of our hotel staff, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key Responsibilities:Provide outstanding service...

  • Guest Services Specialist, Engagement

    3 weeks ago

    Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job DescriptionWe are seeking a skilled Guest Services Specialist to join our team at Hampton Inn Waldorf. As a key member of our hotel staff, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Guest Interaction: Provide outstanding service during check-ins, check-outs, and...

  • Guest Services Specialist, Cleanliness

    2 weeks ago

    Waldorf, United States Hampton Inn Waldorf Full time

    Join Our Team at Canza Management, a subsidiary of TLTsolutionsRole: Guest Services Specialist, CleanlinessLocation: Waldorf, MD Who We Are: At TLTsolutions, we specialize in the investment, development, and management of premier hotel and other real estate properties. Our founder, transitioning from a distinguished career in healthcare leadership and...

  • Hotel Guest Services Specialist

    3 weeks ago

    Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job Title: Hotel Guest Services Specialist - EngagementJoin our team at Hampton Inn Waldorf as a Hotel Guest Services Specialist - Engagement. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless and positive experience for our guests.Key Responsibilities:Provide outstanding service...

  • Guest Services Specialist, Facilities Assistant

    4 weeks ago

    Waldorf, United States Hampton Inn Waldorf Full time

    Join Our Team at Canza Management, a subsidiary of TLTsolutions Role: Guest Services Specialist, Facilities Assistant Location : Waldorf, MD Who We Are: At TLTsolutions, we specialize in the investment, development, and management of premier hotel and other real estate properties. Our founder, transitioning from a distinguished career in healthcare...

  • Guest Service Ambassador

    3 weeks ago

    Waldorf, Maryland, United States Wingstop Restaurants Full time

    Delivering World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing exceptional experiences for our guests. Your responsibilities will include:Greeting guests and responding to their needs in a positive and genuine mannerProviding authentic, personalized service to create a memorable...

  • Guest Services Specialist, Facilities Assistant

    3 weeks ago

    Waldorf, United States Hampton Inn Waldorf Full time

    Join Our Team at Canza Management, a subsidiary of TLTsolutionsRole: Guest Services Specialist, Facilities AssistantLocation: Waldorf, MDWho We Are:At TLTsolutions, we specialize in the investment, development, and management of premier hotel and other real estate properties. Our founder, transitioning from a distinguished career in healthcare leadership and...

  • Guest Services Specialist, Facilities Assistant

    2 weeks ago

    Waldorf, United States Hampton Inn Waldorf Full time

    Join Our Team at Canza Management, a subsidiary of TLTsolutionsRole: Guest Services Specialist, Facilities AssistantLocation: Waldorf, MD Who We Are: At TLTsolutions, we specialize in the investment, development, and management of premier hotel and other real estate properties. Our founder, transitioning from a distinguished career in healthcare leadership...

  • Guest Services Specialist, Cleanliness Expert

    2 weeks ago

    Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Hotel Cleanliness and Guest Services ProfessionalAt Hampton Inn Waldorf, we are committed to providing exceptional guest experiences. As a Hotel Cleanliness and Guest Services Professional, you will play a crucial role in ensuring that our hotel meets the highest standards of cleanliness and comfort.Key Responsibilities:Immaculate Room Cleanliness: Clean and...