Sr Technical Trainer: Revenue Cycle Patient Flow

3 weeks ago


Chicago, United States Rush University Full time

Job Description Location: Chicago, IL Hospital: Rush University Medical Center Department: Ambulatory Clinical IT Service Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page . Summary: The Sr IS Technical Trainer is a subject matter expert in their assigned application areas, including Epic's billing applications to include Resolute Professional Billing (PB) and Resolute Hospital Billing (HB). This role is responsible for designing, developing, and updating training curricula, materials and classroom environments, as well as managing Rush's online training resources. The Sr IS Technical Trainer works closely with IS Technical trainers to ensure they are equipped to deliver effective training to Rush users. Additionally, the Sr Technical Trainer collaborates with application teams to evaluate and address updates that impact training and the workflows of Rush users. Responsibilities: Create Curriculum and Materials for Training Sessions Prepare Technical Trainers for Facilitating and Teaching Training Sessions Maintain Training Environment(s) Create and Maintain Online Training Resources Manage the Rush Learning Management System Enroll Rush Users in Training Sessions Provide Application Support for Rush Staff Coordinate Application Training Sessions Facilitate and Teach Application Training Sessions Comply with Rush and Information Services Policies and Procedures Complete Other Duties as Assigned Requirements: Bachelor’s degree Relevant Application Certification(s) Experience creating training curriculum and materials. Experience maintaining application training environments Proficiency with technology and commonly used programs Excellent written and oral communication skills. Preferred Job Qualifications: Experience with Adobe Captivate. Familiarity with adult learning theories. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Position Sr Technical Trainer: Revenue Cycle Patient Flow Location US:IL:Chicago Req ID 14298



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