Digital & IT Analyst

2 weeks ago

Simi Valley, United States Cenergy International Full time
Job Description

Roles and Responsibilities:

JOB DESIGNATION
The Digital & IT Analyst will work on both Infrastructure and Applications solutions projects while providing endpoint support to IT users at our manufacturing facility in Simi Valley.
This includes
Installation, maintenance, and general support of both hardware & software critical for day-to-day business operations, on the production floor
Configurations and implementation of Applications solutions to improve process efficiency
Backup production workstations and building an asset inventory and knowledge base of production data, software and hardware solutions.
Documentation of variety of IT processes and applications solutions including IT Services catalog

JOB CORE RESPONSIBILITIES
Partner with various business depts. To build and configure application solutions to improve overall process efficiency
Build asset Inventory and catalog data, software and IT hardware in production area
Collaborate with Engineering and production team to document IT solutions and interfaces with production equipment/systems
Backup/Image all workstations on the production floor as required
Install and/or upgrade software solution on production workstations as needed
Perform troubleshooting using basic diagnostic techniques
Build/Install workstations, IT equipment or software applications as needed under guidance/supervision of division IT team
Supports IT team on daily operations by learning and participating in a variety of activities.
Analyze and troubleshoot system issues, identify root causes, and implement remedial actions, as required
Build IT services catalog in order to provide better visibility and understanding of IT services to users
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance is required.

Qualifications and Education Requirements:

Education: Bachelor s degree in computer science, information systems, or related area or equivalent
Certifications: Microsoft Certified Professional and CompTIA certifications
Years Experience: 2 years of experience in an information technology role or related discipline in a support or service role, actively interacting with customers on a regular basis
Hands-On experience in the following areas -
o Maintenance and support of computer hardware or related equivalent experience.
o Configuration and implementation of business applications, reporting & Analytics solution including Jira, Power BI etc. Preferred
o Experience with Software development and scripting languages including SQL and Shell scripting
o Manufacturing environment, preferred.

Skills:
Strong customer service orientation.
Proficiency in English language, including speaking, reading, and writing.
Ability to apply innovative thinking toward problem resolution.
Ability to handle sensitive information in a confidential manner.
Strong written and verbal communication.
Detail-oriented with excellent organizational and time management.
Ability to work in a fast-paced environment and manage multiple priorities.
Willingness to learn and take initiative.
Self-starter with the ability to work independently, collaboratively, and in a team environment.

Preferred Skills:

Pay Range:

The pay range for this position is $28.00 - $30.00 hourly; however, the pay offered may vary depending on job-related knowledge, skills, and experience. This pay information is being provided pursuant to applicable law and is based in part on market location.

Benefits:

The benefits available with this position include:

  • Ongoing Training (RSO, Systems, Software Programs, OSHA Safety, JJ Keller, etc.)
  • Continuous Employment Development and Learning
  • Ongoing Advocacy, internal assets with HSE, Legal and HR teams and experts to aid in Employee Career Path and Advancement
  • 401K
  • Aetna & Kaiser Group Medical Coverage
  • Dental Insurance Coverage
  • Vision Insurance Coverage
  • Basic Life Insurance & AD&D
  • Long Term Disability
  • Voluntary Short-Term Disability
  • Access to Health Joy
  • GAP Medical Coverage
  • Direct Deposit
  • Health Savings and Flexible Spending Accounts


Cenergy is a dynamic, diverse, woman-owned company that has provided stellar support to our clients globally for over 25 years We hire extraordinary people, and each of our team members are encouraged to embody our core values to drive innovation and own it with integrity and trust while adding to our positive and forward-thinking atmosphere.

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