Account Specialist

2 days ago


Waukesha, United States Xylem Full time

Join Xylem in the global mission to #LetsSolveWater As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: As an Account Specialist (inside sales), you play a key role in maintaining client relationships for their aftermarket needs. We’re seeking an individual who embodies high-impact behaviors, is inspired to innovate, empowered to lead, and accountable for driving success. Responsibilities Reviews drawings, BOM and makes recommendations for replacement of necessary parts and offers quotations within established guidelines. Receive and process simple to complex customer orders, inquiries, and/or complaints received by mail, email and/or telephone covering items or products ordered for Aftermarket from large installed base. Proactively maintain strong relationship with key customers, representative, inside sales, other sales staff. Resolve client issues promptly and ensure satisfaction Handle all products under Wastewater Division (Envirex, Davco, JetTech and Aerators brands) in a given region covering multiple states in USA. Proactively looks for opportunities to expand scope for upselling where applicable. Minimal travel (



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