IT Support Administrator

1 day ago


El Paso, United States Technimark Full time

IT Systems Administrator

Technimark is a rapidly growing global manufacturer of custom rigid plastics solutions. Working in conjunction with some of the world's most respected companies we create, design, and deliver products across industry sectors including healthcare, packaging, industrial and consumer products, and We're looking for an experienced IT Systems Administrator to join our team and play a pivotal role in maintaining and optimizing our IT infrastructure. This is an exciting opportunity to contribute to the success of both our US and Juarez locations while working with a team of dynamic professionals.

Position Overview:

As an IT Systems Administrator at Technimark, you will be responsible for maintaining and enhancing the performance of our computer systems-both hardware and software. You'll coordinate with end-users and management to identify reporting needs, streamline processes, and ensure systems integration is seamless. Your technical expertise will be essential in improving operational efficiency, automating tasks, and driving effective solutions for the business. This role offers an opportunity to work cross-functionally with teams in both the US and Mexico, contributing to global projects and initiatives.

Key Responsibilities:

  • System Maintenance: Manage and optimize Cisco network devices (routers, switches, firewalls) and Windows operating systems (10 & 11).
  • Reporting & Query Support: Work closely with end-users and management to determine reporting needs. Create and modify reports using query tools and reporting software.
  • Process Automation: Analyze current systems, identify automation opportunities, and integrate new solutions to improve operational efficiency.
  • Data Analysis: Study system data to determine the most economical and effective methods to meet business goals.
  • Collaboration with Vendors: Submit and track change requests to vendors, ensuring progress and issue resolution.
  • Documentation & Training: Develop detailed flowcharts, diagrams, and system documentation to support training and reference materials.
  • Cross-Functional Collaboration: Work effectively with IT, Operations, and other departments to meet business needs and system requirements.

Technical Expertise:

  • Experience with Cisco network devices (routers, switches, firewalls). Cisco CCNA certification preferred.
  • Proficiency with Windows 10 and 11 operating systems.
  • Familiarity with Microsoft Office Suite (Word, Excel) and experience using ERPs such as Oracle, Dynamics, IQMS, or SAP.
  • Experience with databases like Oracle and SQL Server.
  • Strong analytical skills to assess data and select optimal solutions.
  • Ability to communicate clearly and collaborate with both IT and Operations teams.
  • Ability to work effectively with teams in the El Paso, TX and Juarez, Mexico.
  • Travel flexibility to work across both locations as needed. A valid passport for cross-border travel is a plus but not required.

Apply today to embark on an exciting and rewarding career as an IT Support Administrator

No relocation is available for this position.

Technimark is an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and experiences. If you're ready to make a meaningful impact and contribute to our innovative projects.



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