Corporate Accounts Manager

2 weeks ago


Kent, United States Veritiv Operating Co Full time

Job Purpose: Our Corporate Account Manager will be a leader in our sales organization responsible for managing Corporate Account customers in the Aerospace sector. This role manages the overall Customer Relationship Management including growing and managing sales and profit of new and existing Corporate Accounts. Corporate Account Managers work and lead cross-functionally to exceed customer expectations while delivering profitable growth. Job Responsibilities: ? Build a business development pipeline by engaging with key prospects and current customers to ensure revenue growth. ? Maximize sales expansion potential at current accounts and prospects. ? Formalize strategic account planning and Key Performance Indicator (KPI) setting. ? Indirectly lead Field Sales Professionals, to achieve desired sales at each customer location against a strategic growth plan. ? Collaborate with the field sales organization to ensure KPIs outlined in the contract are met at each Corporate Account location. ? Lead direct customer communication, including but not limited to, business reviews, financial analysis, and reporting. ? Own the customer relationship at the corporate level and understand all requirements (including but not limited to technical and delivery). ? Negotiate with customers and vendors to establish and maintain favorable contract terms and conditions. ? Oversee overall implementation activities of new customer agreements. ? Evaluate, analyze and implement profitable engagements or profit improvement plans. ? Perform other related duties as needed. Additional Responsibilities & Qualifications: ? 10+ years of related experience in Aerospace industry. ? Proven prospecting/value creation/selling experience. ? Negotiation skills. ? Indirect leadership and strategic account planning. ? Strong business acumen & analysis. ? Growth mindset. ? Ability to travel up to 25% (+/-). ? $110-150k base salary + bonus Work Experience: ? 5-10 years of related job experience. ? Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. ? Ability to work quickly and efficiently. ? Basic experience of simple office/operational systems. ? Excellent verbal, written, people, and diplomacy skills are required. ? Experienced practitioner able to work unsupervised. ? Experience of interpreting strategy and policy in order to set and deliver objectives. ? Experience of planning, managing and organizing resources within short/medium timescales within the overall policy framework. ? Strong customer service skills (friendly, courteous and helpful). ? Strong planning and organization skills are required. Education: ? Bachelor's Degree Preferred Physical Requirements: ? A significant portion of the job responsibilities will require computer work that involves the continuous use of the fingers, hands, wrists, and sitting for long periods of time. ? The position also requires frequent lifting and/or moving up to 10 pounds. ? The position requires work in an office as well as travel to customers, suppliers, group meetings, etc. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and duties may change from time to time dependi



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