Operations Specialist

2 days ago

Coeur D'Alene, United States Mountain West Bank Full time
About The Role

Want to work for a company that cares about its community and its employees? We believe in making the place we live and work better every day. We strive to succeed in business while also being valuable and compassionate neighbors.

Come find your passion with us Mountain West Bank. Today. Tomorrow. Together.

At Mountain West Bank we are more than a job, we take pride in our company, our culture and believe whole heartedly in giving back to the communities we serve. If you're looking to start a professional career (or to grow your existing skill set) while giving back to the community, look no further

Mountain West Bank is searching for a motivated Operations Specialist for our Coeur d'Alene location The Operations Specialist will be responsible for assisting the Operations Manager and Operations Support Manager with department coverage in and of all jobs in the Operations department. The Ops. Specialist will assist with Wire Transfers, fraud, back up various positions such as balancing various GLs, cash balancing, and prepare Monthly Certifications. Assist with questions and requests, referring as needed to the appropriate person.

DUTIES AND RESPONSIBILITIES:

  • Responsible for backing up other team members including, but not limited to Domestic/Foreign Wires, BSA duties, Non-Post, and foreign items/rates, as needed. Remain up to date on cross training.
  • Balances various GLs in an accurate and timely fashion, which can include, POD Corrections, Teller Cash Balancing, and Foreign items.
  • Troubleshoot and resolve internal and external inquiries in a friendly, professional, and timely manner.
  • Collects and compiles certifications for review monthly
  • Balance all General Ledger and internal accounts
  • Process Non-Post and all duties associated with this
  • Process foreign and domestic wires.
  • Handle Fraud emails and correspondence
  • Assist with BSA functions such as CTRs, emails, etc
  • Assist in monitoring the Bank's Fraud Investigation program. Research and respond to potential fraudulent activity.
  • Assist in maintaining CIP program.
  • Process Lock Box and mail room duties as needed.
  • Process Accounts Payable.
  • Assists with maintenance and research requests.
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

About You

REQIRED QUALIFICATIONS AND SKILLS:

  • High school diploma or equivalent.
  • 5 or more years of retail banking experience or a combination of finance and banking.
  • Excellent attention to detail
  • Excellent computer skills
  • Ability to maintain strict confidentiality
  • Impeccable customer service skills

PREFERRED SKILLS, ABILITY:

  • Preference given to those with Jack Henry experience and knowledge of MWB systems, products and procedures.

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details

COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.

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