Operations Specialist

1 day ago


Coeur d'Alene, Idaho, United States Mountain West Bank Full time
About The Role

Mountain West Bank is seeking a highly skilled and detail-oriented Operations Specialist to join our team in Coeur d'Alene. As an Operations Specialist, you will play a critical role in supporting the Operations Manager and Operations Support Manager in ensuring the smooth operation of our department.

Key Responsibilities:
  • Assist with wire transfers, fraud, and other critical tasks
  • Backup various positions, including balancing general ledgers, cash balancing, and preparing monthly certifications
  • Provide exceptional customer service and respond to internal and external inquiries in a timely and professional manner
  • Collect and compile certifications for review
  • Balance general ledger and internal accounts
  • Process non-post and foreign wires
  • Handle fraud emails and correspondence
  • Assist with BSA functions, including CTRs and emails
  • Monitor the Bank's Fraud Investigation program and respond to potential fraudulent activity
  • Assist in maintaining the CIP program
  • Process lock box and mail room duties as needed
  • Process accounts payable
  • Assist with maintenance and research requests
About You

We are looking for a highly motivated and organized individual with a strong background in retail banking and finance. The ideal candidate will have excellent attention to detail, excellent computer skills, and the ability to maintain strict confidentiality.

Preferred qualifications include experience with Jack Henry systems and knowledge of MWB products and procedures.

What We Offer

Mountain West Bank offers a competitive salary and benefits package, including medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO), and holidays.

We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, mental or physical disability, genetic information, or any other protected characteristic.



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