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Customer Support Engine Technician

1 month ago

Kearney, United States BluePrint Engines Full time

###### BluePrint Engines, a rapidly growing leader in the high-performance engine industry, is seeking a passionate and dedicated Automotive Customer Service Technician to join our dynamic team in Kearney, NE. Ideal candidates for this position would be former mechanics, service writers, or those with automotive backgrounds. If you have engine knowledge, enjoy helping others, and thrive in a fast-paced environment, this is the perfect opportunity for you. We pride ourselves on our high employee retention rate, offering a fun and flexible work environment with excellent benefits and opportunities for advancement. Daily Tasks Effectively communicate with customers to address their needs and concerns Provide tailored solutions to customer requirements Answer questions about product quality, specifications, and warranty coverage Act as a knowledgeable technical representative of BluePrint Engines Handle inbound and outbound phone calls and emails professionally and efficiently Required Qualifications Engine knowledge required Preferred Experience While we are willing to train the right candidates, individuals with the following experience will be considered as high-end candidates: Previous customer service experience Strong communication and problem-solving skills Ability to work well in a team-oriented environment WorkEnvironment Clean and friendly office environment Flexible and family oriented Hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Benefits Medical, dental, vision and life insurance 401K Vacation and personal days 7 paid holidays Flex-Cafeteria plans Employee discounts Compensation Based on experience BluePrint Engines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Offered compensation: $20/hr - $25/hr