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Market Development Manager

2 months ago


Wheeling, United States Wayne Savings Bancshares Full time
Position Summary:

Provide sales leadership and business development opportunities for assigned branches/market with emphasis on deposit acquisition, lending, and non-interest income generation for consumer and small business segments.

Essential Duties and Responsibilities:
  • Daily breakdown of time expectations:
    • 70% - Sourcing Deposit and Loan - 5.5 hr daily
    • 20% - Processing loans and deposits - 1.5 hr daily
    • 10% - Coaching and Developing Sales Staff - 1 hr daily
  • Maintain updates to the Public Funds Database monthly
  • Maintain updates to the Centers of Influence Database monthly
  • Conduct and/or assign weekly communication meetings with Branch regarding one of the following topics on a rotating basis: customer acquisition, product knowledge, branch goal review, team building activities or other topics as needed
  • Divide and assign quarterly Top Client list to CSR II and CSR III
  • Partner with Commercial Lender for personal and/or business opportunities which includes opening accounts, processing consumer loan requests and attending joint calls as requested
  • Ability to open accounts and process loan requests from origination to closing
  • Handle difficult situations as needed in a professional manner
  • Review and update goal trackers weekly
  • Actively participate in weekly MDM calls and monthly one-on-one coaching sessions
  • Work with other MDM's as needed to encourage a team environment
  • Attend and complete training assignments as assigned Identify and participate in community events monthly
  • Document and attain goals quarterly as assigned
  • Regular and predictable attendance
  • Other duties as assigned
Supervisory Responsibilities:

X Yes No

Work Experience Qualifications:
  • 3 years' experience in a customer service environment establishing customer relationships and producing sales.
  • Requires advanced interpersonal/communication skills to anticipate customer needs, diffuse problem situations, and regularly motivate, influence and lead others to deliver customer service and sales excellence.
Education Requirements:
  • College Degree plus 5-7 years in banking/financial services with a strong sales and relationship emphasis, or verifiable combination of education and experience.
  • Masterful in the sales process, leading high producing sales teams, achieving various goals and professional involvement in market/community. Education, training, or verifiable experience in sales required.
Licensing or Certification Requirements:
  • Notary required.
  • Required to obtain registration with NMLS