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Membership Services Representative Kroc
2 months ago
JOB REQUIREMENTS: KROC CENTER MISSION In keeping with the mission of The Salvation Army, The Ray and Joan Kroc Corps Community Center located in Green Bay, WI provides facilities, programs and services that strengthen, encourage, and enrich children, adults, and seniors through positive life-changing experiences. MISSION STATEMENT The Wisconsin & Upper Michigan Division of The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. SUMMARY/PRIMARY PURPOSE: The Membership Services Representative\'s primary responsibilities are the execution of the day to day operations and workflow of the Welcome Desk and to deliver high quality customer service at all times. This individual must be knowledgeable on facility programs, able to communicate that knowledge effectively, and be able to complete the necessary paperwork and computer transactions associated with Welcome Desk functions. There is currently a need for individuals who are available to work 18 hours/week evening and weekend shifts (3:00 pm- Close weekdays; 6:00 am - 6:00 pm Saturdays). Some flexibility for occasional daytime hours is preferred. ESSENTIAL FUNCTIONS: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description. Must consistently provide high quality customer service by becoming thoroughly knowledgeable on facility programs and services, communicate that knowledge effectively, and complete all necessary paperwork and sales functions to support day to day operations. Responsible for the accurate and consistent collection of all fees and information related to memberships, day passes, gift cards, classes, rentals, etc. according to policies and procedures. Ensure all requests are met and tasks completed in a friendly, professional, accurate, timely, and confidential manner. Direct incoming phone calls to the appropriate department. Report problems/issues to appropriate departmental supervisors or Manager on Duty as necessary. Provide... For full info follow application link. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D8BCDDA661D84374
