Hotel Front Desk Agent

4 weeks ago


Rancho Cordova, California, United States Marriott Sacramento Rancho Cordova Full time

Hourly Pay Rate $19.68

The Sacramento Marriott located in Rancho Cordova is a unique Full Service hotel with 14,000 square feet of meeting space and full catering capabilities. On site is a Full service Starbucks offering discounts to our Team Members. We are a top ranked hotel on TripAdvisor Popularity in Rancho Cordova- Centrally located between Sacramento and Folsom with easy freeway & light rail access.

Sacramento Marriott Rancho Cordova is seeking a Front Desk Agent to join our great team and enjoy all the benefits of our exciting hotel environment. This position is responsible to provide our guests with excellent service at the front desk from making the reservation to departure. To respond to guests needs, requests and complaints. To sell guest rooms, food & beverage outlets and seasonal hotel promotions. Availability to work AM, PM or Mid Shifts is needed for this position.

BENEFITS:

  • Medical (Anthem/Kaiser)
  • Dental (Aetna)
  • Vision (VSP) and Life (The Hartford)
  • Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
  • 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
  • Vacation, Holiday and Sick Pay
  • Room Discounts with any Marriott Brand Hotel (31 different brand globally)
  • Additional Room Discounts for select hotels within portfolio

EDUCATION/EXPERIENCE:

  • 1-2 years Hotel Front Desk/Guest Service experience preferred
  • 1-2 years of customer service experience required
  • Relevant military experience in a comparable capacity
  • High School Diploma or GED equivalent
  • Must be 18 years of age or over
  • Ability to work in a fast paced environment
  • Good communication skills
  • Experience working in a team orientated environment

Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca E. Garcia at rebecca.garcia@marriottranchocordova.com or call 916-267-6715 to let us know the nature of your request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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