DAS NOC Technician II

3 months ago

Phoenix, United States Communication Technology Services, LLC Full time
Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking a NOC Technician II in the Arizona region ready to take the next steps in their wireless career.

Must have significant understanding of DAS and RF components

NOC Technician II - Network Operation Center

Qualified applicant will be responsible for monitoring and maintaining Wireless Systems nationwide. Included in his/her work, will be service/support of the CTS Operations, Engineering and Product Development groups as well as supporting periodic maintenance of supported sites.

Duties and Responsibilities:

The NOC Tech II will play a crucial role in supporting the deployment and maintenance of Distributed Antenna Systems (DAS) and 5G networks. Reporting to the NOC Manager, this technician will be responsible for real-time monitoring and troubleshooting of RF systems, ensuring optimal network performance and reliability. This role also includes providing remote support to the Network Operations Center (NOC) to facilitate quick incident resolution and system enhancements.

NOC Tech II is also responsible for maintaining ticketing, maintenance dispatches, administrative support, and other requirements as detailed by the NOC Manager.

Responsibilities:
  • Monitor, troubleshoot, and resolve issues related to DAS and 5G infrastructure, ensuring compliance with established SLAs.
  • Respond dynamically to system alerts and alarms, conducting level one and two troubleshooting to maintain network integrity.
  • Create, manage, and close trouble tickets for incidents, ensuring accurate documentation and timely resolutions.
  • Conduct trend analysis on network performance metrics and alarms to identify areas for improvement.
  • Support field technicians remotely by providing troubleshooting guidance and technical expertise.
  • Audit and maintain the inventory of DAS and 5G equipment, ensuring up-to-date configurations are reflected in the monitoring system.
  • Collaborate with vendors and OEMs for effective maintenance and support of all DAS and 5G-related equipment.
  • Assist in maintaining firewalls and demarcation points for enhanced system monitoring and security.
  • Mentor and train regional technicians in the effective use of ticketing tools and best practices for incident resolution.
  • Process and execute Return Merchandise Authorization (RMA) for faulty equipment and track spare parts inventory.
  • Assist in asset management and ensure all equipment is accounted for and properly maintained.
Required Skills
  • Ability to travel as needed (~15%).
  • Strong attention to detail with a commitment to completing projects thoroughly and efficiently.
  • Excellent verbal and written communication skills, with a passion for mentoring and developing technical staff.
  • Hands-on experience in diagnosing and resolving RF, network, and system issues in both office and field settings.
  • Proficiency in computer applications, including Windows, Microsoft Office, Visio, and iBwave platforms.
Experience
  • Minimum of 4 years of experience in monitoring, analysis and remediation of RF systems, DAS, and 5G networks.
  • Fiber/Passive DAS, and WLAN systems.
Education

A+, Security +, Network +, Server +, or equivalent accredited certifications/degree are a plus.

Preferred Qualifications
  • Experience with network performance monitoring tools and software.
  • Familiarity with RF testing equipment and methodologies.
  • Formal DAS OEM training or certifications

  • RF Network Operations Technician

    3 weeks ago

    Phoenix, Arizona, United States Communication Technology Services Inc Full time

    Company ProfileCommunication Technology Services Inc is one of the largest integrators and managed service providers for enterprise cellular networks in the US. We specialize in the design, installation, and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise.Job DescriptionWe are seeking a skilled NOC...

  • Experienced DAS Technician

    3 weeks ago

    Phoenix, Arizona, United States ABLEMKR Full time

    Company Description:We're a team that knows the construction industry and the latest technology. We created a simple app that connects workers to construction projects, making it easy to find reliable work that gives you flexibility and freedom.Job Summary:This is a full-time position offering competitive pay, benefits, and opportunities for growth within...

  • Experienced DAS and Low Voltage Technician

    2 weeks ago

    Phoenix, Arizona, United States ABLEMKR Full time

    About the JobWe're looking for a highly skilled DAS and Low Voltage technician to join our team. The estimated salary for this position is $20-$27 per hour, depending on experience.As a key member of our team, you'll be responsible for installing, maintaining, and troubleshooting DAS and Low Voltage systems, ensuring they meet our high standards.You'll also...

  • Low Voltage Technician

    1 week ago

    Phoenix, United States ABLEMKR Full time

    Job DescriptionJob DescriptionDescriptionJob Title: DAS Technician / Experienced Low Voltage Tech Our company is seeking a skilled and experienced DAS Technician / Experienced Low Voltage Tech to join our team. The ideal candidate will have 2-3 years of experience in the field and must have reliable transportation. This is a full-time position with a pay...

  • Low Voltage Technician

    5 days ago

    Phoenix, United States ABLEMKR Full time

    Job DescriptionJob DescriptionDescriptionJob Title: DAS Technician / Experienced Low Voltage Tech Our company is seeking a skilled and experienced DAS Technician / Experienced Low Voltage Tech to join our team. The ideal candidate will have 2-3 years of experience in the field and must have reliable transportation. This is a full-time position with a pay...

  • DAS Technician

    5 days ago

    Phoenix, United States ABLEMKR Full time

    Job DescriptionJob DescriptionDescription:Job Title: DAS Technician / Experienced Low Voltage TechOur company is seeking a skilled and experienced DAS Technician / Experienced Low Voltage Tech to join our team. The ideal candidate will have 2-3 years of experience in the field and must have reliable transportation. This is a full-time position with a pay...

  • NOC Lead Technician

    1 week ago

    Phoenix, United States PhoenixNAP Full time

    Job DescriptionJob DescriptionPOSITION PURPOSE:This position is focused on keeping customer expectations and department practices in line with corporate policies through supervision of a NOC Services team. This includes monitoring and following up on complaints, coordinating with other departments and working with the NOC Manager in developing policies and...

  • Wireless Network Support Technician

    3 weeks ago

    Phoenix, Arizona, United States Communication Technology Services Inc Full time

    Job Description:We are seeking an experienced Wireless Network Support Technician to join our team at Communication Technology Services Inc. The ideal candidate will have a strong understanding of wireless networks and excellent problem-solving skills, with a passion for delivering exceptional customer service.About the Role:The successful candidate will be...

  • Alarm Installation Technician II

    3 weeks ago

    Phoenix, Arizona, United States Direct Protection Security Inc. Full time

    We are looking for a highly skilled Alarm Installation Technician II to join our team at Direct Protection Security Inc.The ideal candidate will have previous experience in security system installation, maintenance, or related fields. They will be responsible for installing and programming wireless alarm and security systems, including sensors, motion...

  • Pharmacy Technician Level II Specialist

    2 days ago

    Phoenix, Arizona, United States Tenet-AZ Region Full time

    Job SummaryThe Pharmacy Technician Level II Specialist will assist in preparing, packaging, delivering, and charging of medications under the supervision of a licensed pharmacist. This role requires strong organizational skills, excellent customer service, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesFilling and...

  • Level II

    7 days ago

    Phoenix, United States Tenet-AZ Region Full time

    Level II - Pharmacy Technician - $17-21 per hour at Tenet-AZ Region summary: The Level II Pharmacy Technician at Tenet-AZ Region in Phoenix assists in preparing, packaging, and delivering medications under pharmacist supervision. Responsibilities include restocking inventory, maintaining medication stock levels, and preparing IV sterile admixture...

  • Level II

    2 days ago

    Phoenix, United States Tenet-AZ Region Full time

    Tenet-AZ Region is seeking a Pharmacy Technician Level II for a job in Phoenix, Arizona. Job Description & Requirements Specialty: Pharmacy Technician Discipline: Allied Health Professional Duration: Ongoing 24 hours per week Shift: 8 hours, evenings Employment Type: Staff Pharmacy Tech II Part Time Evenings Position Summary The individual in this position...

  • Security Sytem Tech II

    4 weeks ago

    Phoenix, United States IES Communications Full time

    Job DescriptionJob DescriptionFull benefits available after 30 days of employment! Full-time, direct hire position!Job Summary:The Security Systems Technician II must possess the ability to program and install security systems (Card Access, CCTV, CATV and Intrusion systems) per manufacturer requirements and engineered drawings. The Security Systems...

  • Security Sytem Tech II

    4 weeks ago

    Phoenix, United States IES Communications Full time

    Job DescriptionJob DescriptionFull benefits available after 30 days of employment! Full-time, direct hire position!Job Summary:The Security Systems Technician II must possess the ability to program and install security systems (Card Access, CCTV, CATV and Intrusion systems) per manufacturer requirements and engineered drawings. The Security Systems...

  • Security Sytem Tech II

    3 months ago

    Phoenix, United States IES Communications Full time

    Job DescriptionJob DescriptionFull benefits available after 30 days of employment! Full-time, direct hire position!Job Summary:The Security Systems Technician II must possess the ability to program and install security systems (Card Access, CCTV, CATV and Intrusion systems) per manufacturer requirements and engineered drawings. The Security Systems...

  • Level II

    6 days ago

    Phoenix, United States Tenet-AZ Region Full time

    Tenet-AZ Region is seeking a Pharmacy Technician Level II for a job in Phoenix, Arizona.Job Description & RequirementsSpecialty: Pharmacy TechnicianDiscipline: Allied Health ProfessionalDuration: Ongoing24 hours per weekShift: 8 hours, eveningsEmployment Type: StaffPharmacy Tech II Part Time Evenings Position SummaryThe individual in this position will...

  • Level II

    1 week ago

    Phoenix, United States Tenet-AZ Region Full time

    Job DescriptionTenet-AZ Region is seeking a Pharmacy Technician Level II for a job in Phoenix, Arizona.Job Description & RequirementsSpecialty: Pharmacy TechnicianDiscipline: Allied Health ProfessionalDuration: Ongoing24 hours per weekShift: 8 hours, eveningsEmployment Type: StaffPharmacy Tech II Part Time Evenings Position SummaryThe individual in this...

  • Level II

    1 week ago

    Phoenix, United States Tenet-AZ Region Full time

    Tenet-AZ Region is seeking a Pharmacy Technician Level II for a job in Phoenix, Arizona.Job Description & RequirementsSpecialty: Pharmacy TechnicianDiscipline: Allied Health ProfessionalDuration: Ongoing24 hours per weekShift: 8 hours, eveningsEmployment Type: StaffPharmacy Tech II Part Time Evenings Position SummaryThe individual in this position will...

  • Diesel Technician II

    2 days ago

    Phoenix, United States Encore - US Full time

    The Team Encore Fleet Services (an Encore company) is the powerhouse behind the flawless operation of our luxury coach fleet. With a focus on excellence and precision, our team ensures that every vehicle in our lineup meets the highest standards of performance and luxury. We handle everything from thorough maintenance to meticulous cleaning and...

  • Semiconductor Equipment Technician II

    4 weeks ago

    Phoenix, Arizona, United States Principal Service Solutions Full time

    About the RoleWe are looking for a skilled Cleanroom Maintenance Engineer to join our team at Principal Service Solutions. As a Semiconductor Equipment Technician II, you will play a crucial role in maintaining the performance of semiconductor processing equipment.About the JobThe successful candidate will troubleshoot equipment problems, perform routine...