Product Specialist

3 weeks ago

Elko, United States Riverton Elko Chevrolet Buick GMC Full time

Benefits: * Base Salary + Bonus Compensation * 401K, medical, vision and dental insurance, paid time off, disability and accident insurance, Christmas savings fund, life insurance, Telemedicine Responsibilities: * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses * Direct clients to online tools available for reviewing vehicle options, packages and features * Prepare and present demo vehicles so latest technology is enabled and ready for display (Bluetooth, Navigation, green fuel options, etc) * Explain product performance and benefits * Describe all optional equipment available for customer purchase * Build strong rapport with customers * Perform high-quality, professional and knowledgeable presentation and demonstration of new/used vehicles * Work closely with Sales Manager on pricing tiers associated with different models and their respective technology options * Assist with lead generation by managing incoming email leads & set appointments for vehicle demonstrations all over email and text communication - making sure clients are informed before they walk into the dealership * Prepare vehicle and documents in anticipation of scheduled appointments Requirements * Enthusiastic with high energy throughout the sales workday * Prepared to be mentored by senior sales managers and grow * Eager to learn about the automotive industry and help customers * Ready to hit the ground running on learning new vehicles and products * Outgoing and resourceful with a friendly personality * Have high quality customer service skills * Possess strong communication skills with customers and team members * Possess the ability to communicate professionally via text and email and present a friendly disposition over the phone with customers This is not a sales position based on commision. This is a customer-centric position. Must be positive, upbeat and friendly; and be self motivated.

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