Product Specialist

3 weeks ago

Elko, United States Riverton Elko Chevrolet Buick GMC Full time
Job DescriptionJob Description

Benefits: 

  • Base Salary + Bonus Compensation

  • 401K, medical, vision and dental insurance, paid time off, disability and accident insurance, Christmas savings fund, life insurance, Telemedicine
     

Responsibilities:

  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses

  • Direct clients to online tools available for reviewing vehicle options, packages and features

  • Prepare and present demo vehicles so latest technology is enabled and ready for display (Bluetooth, Navigation, green fuel options, etc)

  • Explain product performance and benefits

  • Describe all optional equipment available for customer purchase

  • Build strong rapport with customers

  • Perform high-quality, professional and knowledgeable presentation and demonstration of new/used vehicles

  • Work closely with Sales Manager on pricing tiers associated with different models and their respective technology options

  • Assist with lead generation by managing incoming email leads & set appointments for vehicle demonstrations all over email and text communication - making sure clients are informed before they walk into the dealership

  • Prepare vehicle and documents in anticipation of scheduled appointments

 

Requirements

  • Enthusiastic with high energy throughout the sales workday

  • Prepared to be mentored by senior sales managers and grow

  • Eager to learn about the automotive industry and help customers

  • Ready to hit the ground running on learning new vehicles and products

  • Outgoing and resourceful with a friendly personality

  • Have high quality customer service skills

  • Possess strong communication skills with customers and team members

  • Possess the ability to communicate professionally via text and email and present a friendly disposition over the phone with customers

 

This is not a sales position based on commision.  This is a customer-centric position. Must be positive, upbeat and friendly; and be self motivated.

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