Business Support Analyst

2 weeks ago


Calabasas, United States Ask Staffing Full time
Location: Calabasas, CA United States

Responsibilities:

Software Licensing administration

Researching operational issues

Evaluation license audits and administration

Assist on EOS items and processing of PM documents

Includes EOS notices, newsflashes

Request and process forms, announcements, 6 month reminder to make inactive in Oracle, updates end of life table on web.

Assist on PM communications when required

Formatting of documents submitted by PM

Link from tool for sending out information to Sales

Clean- up of data where it is determined there is an issue

Other various projects as required by Management

Requirements:

Must be highly organized, and extremely detailed oriented

Must be comfortable working in a highly dynamic environment and quickly adapting to product changes

Be able to work in a fast-paced cross functional team environment

Must have the ability to perform analysis with reports

Ability to work with contacts across the company (product management, engineering, IT, Document Control, Marketing, Sales)

Superior written and verbal English language skills

Work closely in the office with other MDM team members keeping the team and Manager informed on all projects and newly learned skills/information/processes.

Must be available to work overtime as required and support end of quarter activities.

Ability to work collaboratively and communicate effectively with internal customers across the company (Product Management, Engineering, Document Control, IT, Marketing, Sales, Licensing) and within the MDM team.

MS office application experience required (PowerPoint, Excel, Word, Outlook)

Previous work with Products, Licensing, Assets, Master Data Management is a plus

AA degree or equivalent experience preferred.

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