Manager, Network Support Engineer

4 weeks ago

Calabasas, California, United States Harbor Freight Tools Full time

Job Description

As leader of the Network Support Engineering team, you are responsible for and leading a team of network support engineers who maintain, optimize, and troubleshoot Harbor Freight Tool's network infrastructure. This role requires a combination of technical expertise, leadership skills, and a commitment to ensuring the organization's network operates efficiently, effectively, smoothly, and securely. The Network Support Engineer Manager is accountable for network availability, performance, security, and the professional development of their team. The candidate is a skilled IT professional with sound knowledge in physical layer, data centers, on-prem and cloud-based VoIP telephony services, LAN/WAN, WLAN, SD-WAN, public and private cloud environments

Duties and Responsibilities

  • Network Planning: Collaborate with other teams and stakeholders to understand business requirements and develop network strategies to support those requirements. This includes capacity planning, network expansion, and technology upgrades.
  • Project Management: Lead network support engineering projects, including defining project scope, setting objectives, allocating resources, and managing timelines. Monitor project progress, identify, and mitigate risks, and ensure successful project completion.
  • Team Management: Build and lead a team of network support engineers. Provide guidance, mentorship, and support to team members. Define roles and responsibilities, set performance goals, conduct regular performance reviews, and promote professional development.
  • Network Implementation: Oversee the implementation of network infrastructure, including routers, switches, and other networking components. Coordinate with cross-functional teams, vendors, and service providers to ensure smooth deployment.
  • Performance Monitoring: Implement and maintain network monitoring tools and processes to continuously assess network performance and identify areas for improvement.
  • Security and Compliance: Ensure network operations and security practices comply with industry standards, regulations, and organizational policies.
  • Vendor Management: Evaluate and recommend network equipment vendors and service providers. Negotiate contracts, manage vendor relationships, and continuously monitor service-level agreements (SLAs) to ensure quality and cost-effectiveness. Ensure vendor KPIs metrics are achieved and maintained.
  • Budgeting and Resource Planning: Collaborate with leadership to develop and manage the network budget. Identify resource requirements, assess technology investments, and make recommendations for infrastructure improvements.
  • Documentation: Maintain accurate network documentation, configurations, develop and maintain Standard Operating Procedures and processes.
  • Continuous Improvement: Stay current with emerging networking technologies, industry trends, and best practices. Identify opportunities for process optimization, automation, and efficiency gains within the network engineering function.

Scope (Required)

  • Staff supervision and development - Yes
  • Decision making- Drafts policy and resolves problems
  • Travel - Less than 5%
  • Location- Remote
  • Flex Designation - Remote Anywhere

Requirements

Education (Required)

  • A bachelor's degree in computer science, information technology, a related field, or relevant work experience.
  • Relevant certifications, such as, CCNA, CCNP, JNCIS-ENT, JNCIP-ENT, or equivalent certifications are highly desirable.
  • Skills (Required)
  • Proficiency in network protocols, such as but not limited to, routing, switching, firewall management, network security, and experience with network monitoring tools.
  • Strong knowledge of network hardware, including routers, switches, load balancers, access points, and other network devices.
  • Experience with network monitoring and management tools and protocols (e.g., SolarWinds, Wireshark, SNMP, NetFlow).
  • Strong leadership and team management skills, including the ability to motivate, mentor, and develop team members.
  • Strong project management skills, including the ability to prioritize tasks, allocate resources, and manage project timelines effectively.
  • Excellent communication skills, both written and verbal, to effectively convey technical information to non-technical stakeholders.
  • Strong problem-solving skills to diagnose and resolve complex network issues.
  • Experience in managing relationships and negotiating contracts with network equipment and service provider vendors.
  • A commitment to staying updated with the latest networking technologies, industry trends, best practices through self-study, training programs, and professional development activities.

Experience (Required)

  • 3-5 years of experience in managing engineering and/or support teams, managing networks for various location types, offices, distribution centers, data centers and branches with a track record of progressively increasing responsibility. Proven track record of successfully leading and delivering network engineering projects

About Harbor Freight Tools

We're a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

The anticipated salary range for this position is $127, ,600 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

  • Network Support Technician

    3 weeks ago

    Calabasas, California, United States Viewpoint School Full time

    Viewpoint School is an independent, coeducational, college preparatory day school serving 1,200 students in grades TK-12. Viewpoint is located in the Santa Monica Mountains of Los Angeles County on a 40-acre campus in Calabasas, close to the countless urban and recreational destinations Los Angeles has to offer. Viewpoint School prioritizes the quality of...

  • Network Support Technician

    4 weeks ago

    Calabasas, California, United States Viewpoint School Full time

    Viewpoint School is an independent, coeducational, college preparatory day school serving 1,200 students in grades TK-12. Viewpoint is located in the Santa Monica Mountains of Los Angeles County on a 40-acre campus in Calabasas, close to the countless urban and recreational destinations Los Angeles has to offer. Viewpoint School prioritizes the quality of...

  • Software Support Engineer

    3 weeks ago

    Calabasas, California, United States teamworkonline Full time

    Live events are fun. Concerts, sporting events, make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories. The world's best...

  • Support Associate

    3 weeks ago

    Calabasas, California, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Support Associate

    4 weeks ago

    Calabasas, California, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Support Associate

    4 weeks ago

    Calabasas, California, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Support Associate

    3 weeks ago

    Calabasas, California, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Associate Software Engineer

    4 weeks ago

    Calabasas, California, United States teamworkonline Full time

    Live events are fun. Concerts, sporting events, make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories. The world's best companies...

  • Associate Software Engineer

    3 weeks ago

    Calabasas, California, United States teamworkonline Full time

    Live events are fun. Concerts, sporting events, make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories. The world's best companies...

  • Support Services Runner and Stockroom Lead

    4 weeks ago

    Calabasas, California, United States Viewpoint School Full time

    Viewpoint School is currently seeking a Support Services Runner and Stockroom Lead. The Support Services Runner assists with the setup and tear down of all types of campus events. Primary ResponsibilitiesMaintain and manage stockrooms and storage areas in which event and break area supplies are kept. Ensures supplies are on hand ahead of when they are...

  • Manager

    5 days ago

    Calabasas, California, United States Pepperdine University Full time

    The Manager of Human Resources (HR Business Partner) provides a full range of high-level Human Resources support for colleagues at Pepperdine's Calabasas Graduate Campus. This role is responsible for strategic and operational workforce support for Calabasas constituents.As a member of the University's Human Resources team, the Manager provides the highest...

  • Head of Talent Management

    5 days ago

    Calabasas, California, United States Conexus Recruiting Full time

    Our client is seeking a culture champion to be a #2 to the Head of HR focusing on engagement, talent management, talent acquisition, and performance. You'll act as Head of Talent, partnering with business leaders on strategic plans for their departments across corporate and field staff. Qualified candidates will have held specialized Talent Management,...

  • Social Media Manager

    5 days ago

    Calabasas, California, United States Amber Interiors Inc Full time

    JOB TITLE:Social Media ManagerSUPERVISOR:Director of Marketing & EcommerceTYPE:Full-Time , HybridDESCRIPTION:The Social Media Manager is responsible for developing and leading Shoppe Amber Interiors social media strategy across Instagram, Facebook, Pinterest, Youtube, Tiktok, and LinkedIn. They will work closely with the Director of Marketing & Ecommerce,...

  • Social Media Manager

    4 days ago

    Calabasas, California, United States Amber Interiors Inc Full time

    JOB TITLE : Social Media Manager SUPERVISOR : Director of Marketing & Ecommerce TYPE : Full-Time , Hybrid DESCRIPTION: The Social Media Manager is responsible for developing and leading Shoppe Amber Interiors social media strategy across Instagram, Facebook, Pinterest, Youtube, Tiktok, and LinkedIn. They will work closely with the Director of Marketing...

  • Non-QM Wholesale Account Manager

    4 days ago

    Calabasas, California, United States Safeguard Healthcare LLC Full time

    Job Description Job Description Are you a high-energy sales professional with a passion for the non-QM lending space? Do you thrive in building strong relationships and exceeding goals?We're a dynamic Non-QM wholesale lending company seeking a talented Account Manager to join our team In this exciting role, you'll be responsible for developing and managing...

  • AI Projects Intern

    5 days ago

    Calabasas, California, United States PlanetArt Full time

    AI Projects Internship - Summer 2024: The AI Projects Intern will assist the AI department in developing and improving AI-powered features and tools, such as a chatbot, language translation, and voice recognition projects. Responsibilities include documentation, project planning, testing, and implementing AI models, researching new AI technologies, and...

  • Bmw Service Technician

    4 days ago

    Calabasas, California, United States Bob Smith BMW-MINI Full time

    A Little About UsBob Smith MINI BMW's #1 goal - create a healthy & positive work environment, allowing us to attract the best people in our market. We pride ourselves on our stellar culture - you should love coming into work every day.The Bob Smith family of dealerships has been a fixture in Southern California since 1933. Although we have grown over the...

  • Administrative Assistant I

    3 weeks ago

    Calabasas, California, United States PNC Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Administrative Assistant I

    4 weeks ago

    Calabasas, California, United States PNC Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Store Supervisor

    5 days ago

    Calabasas, California, United States Amber Interiors Inc Full time

    JOB TITLE: Store Supervisor SUPERVISOR: Retail Operations Manager DESCRIPTION: The store supervisor operates with a people-first mindset and successfully creates a welcoming environment with their teams for all clients. They deliver consistent results, utilizing the tools at their disposal to build lasting relationships and drive revenue for their store....