Director of Marketing Operations

1 week ago

Malden, United States Discovery Life Sciences Full time
About Discovery Life Sciences:

Discovery Life Sciences (Discovery) is a leading provider of highly characterized human biospecimens and cellular starting materials to advance cell and gene therapy and precision medicine programs for cancer, infectious disease, and other complex conditions. Our mission is to enable the discovery and development of therapeutic solutions that improve patient outcomes while becoming the most trusted partner in life science research & clinical development. We routinely manage hundreds of studies and expertly test thousands of biospecimens simultaneously. Leading biopharma, diagnostic and academic institutions trust us to quickly deliver high-quality biospecimens and reliable, reproducible biomarker data, so they can outpace their competition and push the leading edge of innovation using our Science at your Service TM business model.

Position Summary:

The Director, Marketing Operations contributes to our mission through the development, implementation, and management of the Company’s marketing operations strategy. Key to this individual’s success will be the ability to manage a collaborative team, implement impactful, scalable, and creative marketing operation strategies, drive continual improvement through measurement and assessment, optimize marketing’s technology stack, and ensure marketing processes and execution are done exceptionally with agility, which will all directly impact the goals and objectives of Discovery Life Sciences.

Why Join Us:

At Discovery, you will have the opportunity to help lead and work alongside a talented marketing team and make a significant impact on the growth and success of a pioneering company in the biotech and life sciences industry. We offer a collaborative and innovative work environment, competitive compensation, benefits, and the chance to work on groundbreaking projects that contribute to improving patient outcomes globally.

A Day in the Life of the Director, Marketing Operations at Discovery Life Sciences:

  • Strategy Development: Collaborate with the Strategic Marketing team to generate new ideas to meet business goals.
  • Team Leadership: Directly guide and mentor the marketing team of four (4) to ensure coordinated execution of projects.
  • Website Performance: Partner with CMO to ensure website is performing at a high level.
Must-Have Qualifications (Education, Skills, Experience):
  • Bachelor’s degree in related marketing, science, or an equivalent field required.
  • 7+ years of experience in developing and implementing digital marketing strategies.
  • 3+ years as a Digital Marketing Manager.
  • 7+ years of hands-on experience with search engine marketing and optimization, web performance and analytics, and CRM software (preferably Salesforce, Pardot, or HubSpot).
  • In depth knowledge of different digital marketing channels.
Key Responsibilities:
  • Marketing Operations and Digital Marketing Leadership: Define the Marketing Operations vision and strategy that enables intelligent decision through precise analysis. Design, lead, and maintain highly functional, dynamic, and high throughput marketing operations.
  • Build and Optimize Impactful Marketing Tech Stack: Build and maintain marketing’s technology stack to support a growing, global marketing team working with IT counterparts and the CMO of marketing.
  • Partner and align with strategic marketing directors, graphic designers, and web developers to properly execute marketing tactics.
  • Website Enhancement and Performance: Lead efforts to continually improve performance and functionality of the Discovery website ecosystem ranging from customer experience (CX), conversion optimization, search engine optimization, and commerce.
  • Create Optimal Systems of Process and Efficiency: Streamline marketing operation systems to improve marketing efficiencies and throughput through agile methodologies and project management.
  • Collaborative Strategic Alignment: Work collaboratively with strategic marketing directors, the chief marketing officer, cross-functional teams, and 3rd party contractors with continual curiosity and proactive efforts to effectively execute marketing strategies and tactics.
  • Ensure Best Practices and Excellence: Stay up to date on the latest marketing operations technology and best practices and implement those with the approval of the CMO of marketing.
  • Digital Performance: Manage, optimize, and oversee the performance of all digital marketing channels. Establish and quantitatively measure marketing ROI and KPIs.
  • Ensure Compliance: Ensure Discovery is conducting GDPR and other relevant privacy regulation compliance through its digital marketing channels with all laws and regulations applicable to the Company and its operation.
Compensation and Benefits:

Discovery Life Sciences is committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive. The exact base pay offered for this role will depend on various factors, including but not limited to the candidate's qualifications, skills, and experience.

Your annual salary is only one part of your total compensation package. Other benefits:
  • Competitive salary and benefits package options including free medical, dental, vision, life, and disability which start on your first day of employment. Free medical, dental and vision options for you and your Family members
  • 401(k) match program which starts on your first day of employment
  • Flexible work hours
  • Time away from work (Generous vacation and paid time off, your BIRTHDAY, paid parental leave, paid family leave, etc.).
  • Professional development opportunities and reimbursement for relevant certifications.
  • Collaborative and inclusive work environment that values diversity.
  • Team-building activities and social events.
  • Employee Referral Program and Colleague Recognition Program
Location and work hours:
  • This is an onsite position located at one of Discovery’s US office locations – Huntsville, AL; Boston, MA; Alameda, CA or Newtown, PA.
  • Relocation support is available for the selected qualified candidate relocating to one of our U.S. office locations.


Join Discovery and lead our marketing efforts to enable the discovery and development of new therapeutics that improve patient outcomes.

Apply Now to join our team
Visit dls.com/careers for more details.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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