Current jobs related to Technology Support Specialist - Roanoke - Woods Rogers
-
Technology Solutions Specialist
1 week ago
Roanoke, Virginia, United States Best Buy Full timeJob SummaryThe Geek Squad Advanced Repair Agent is a vital role at Best Buy, where we are obsessed with building long-term relationships with our customers. As a Technology Solutions Specialist, you will identify and offer technology-related solution-based recommendations to solve customer needs and ensure that no customer is left unserved. You will create...
-
Information Security Specialist
2 weeks ago
Roanoke, Texas, United States General Dynamics Information Technology Full timeJob SummaryWe are seeking a highly skilled Information Security Specialist to join our team at General Dynamics Information Technology. The successful candidate will work within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts.Key...
-
Information Technology Specialist II
3 days ago
Roanoke, Virginia, United States Virginia Western Community College Full timeJob SummaryThe Virginia Western Community College is seeking a highly skilled and experienced Help Desk Manager to join its Information and Educational Technologies (IET) Department. As a key member of the team, the successful candidate will be responsible for providing leadership and oversight of the Help Desk unit, supervising a team of Information...
-
IT Support Specialist
1 month ago
Roanoke, Virginia, United States Inspira Enterprise Full timeJob Title: Information Technology Help Desk SupportAt Inspira Enterprise, we are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems and networks.Key...
-
Technology Sales Representative
4 weeks ago
Roanoke, Virginia, United States Cobb Technologies Full timeUnlock Your Sales Potential with Cobb TechnologiesCobb Technologies is a leading provider of business technology solutions, and we're seeking a highly motivated and results-driven Technology Sales Specialist to join our team. As a key member of our sales team, you will be responsible for generating sales, understanding customer needs, and providing trusted...
-
Information Security Specialist
3 weeks ago
Roanoke, Texas, United States General Dynamics Information Technology Full timeJob Title: Information Technology/Assurance IIJoin General Dynamics Information Technology (GDIT) as an Information Technology/Assurance II and contribute to the success of our clients in the Department of Defense (DoD) and other government agencies.Job Summary:We are seeking a highly skilled and experienced Information Technology/Assurance II to support our...
-
Information Security Specialist
4 weeks ago
Roanoke, Texas, United States General Dynamics Information Technology Full timeJob SummaryWe are seeking a highly skilled Information Technology/Assurance II to join our team at General Dynamics Information Technology. The successful candidate will work within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments...
-
Technology Alignment Specialist
4 days ago
Roanoke, Virginia, United States Insight Global Full timeJob DescriptionAn employer based in the United States is looking for a Technology Alignment Manager to join their growing Managed Service Provider (MSP) organization. This person will be responsible for helping existing and new clients optimize their technology environments; they will help align these clients with the company's best practices, driving...
-
Assistive Technology Specialist
3 days ago
Roanoke, Alabama, United States The May Institute Inc Full timeJob Summary:The May Institute Inc is seeking a skilled Assistive Technology Evaluator to provide comprehensive assistive technology services to individuals with developmental disabilities. As an Assistive Technology Evaluator, you will be responsible for screening, assessment, treatment planning, and implementation of assistive technology solutions.Key...
-
Technology Alignment Specialist
1 week ago
Roanoke, Virginia, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled Technology Alignment Manager to join our team at Insight Global. As a key member of our MSP team, you will be responsible for aligning clients' technology systems with best practices, driving technology strategies, and supporting the ongoing health and functionality of client infrastructure.This role requires strong...
-
Technology Alignment Specialist
3 days ago
Roanoke, Texas, United States Insight Global Full timeJob DescriptionAn employer based in the US is looking for a Technology Alignment Manager to join their growing MSP organization. This person will be responsible for helping existing and new clients to optimize their technology environments; they will help align these clients with the company's best practices, driving technology strategies, and supporting the...
-
IT Support Manager
3 days ago
Roanoke, Virginia, United States Virginia Western Community College Full timeJob SummaryThe Virginia Western Community College is seeking a skilled IT Support Manager to join their team. As a key member of the Information and Educational Technologies (IET) Department, the successful candidate will be responsible for providing leadership and oversight of the Help Desk unit. This includes supervising a team of IT specialists, providing...
-
Desktop Support Specialist
3 weeks ago
Roanoke, Virginia, United States ClifyX Full timeJob Title: Desktop Support SpecialistJob Summary:ClifyX is seeking a highly skilled Desktop Support Specialist to join our team. The successful candidate will be responsible for providing technical support for desktops, laptops, and mobile devices, as well as troubleshooting and resolving hardware and software issues.Key Responsibilities:1. Desktop...
-
Operations Support Specialist
4 weeks ago
Roanoke, Virginia, United States Farm Credit of the Virginias Full timeJob Title: Operations Support Specialist IJoin Farm Credit of the Virginias as an Operations Support Specialist I and contribute to the success of our team!About the Role:We are seeking a highly organized and detail-oriented individual to provide pre and post-closing support to our business partners. As an Operations Support Specialist I, you will work...
-
Travel Nurse ICU Specialist
1 month ago
Roanoke Rapids, North Carolina, United States Healthcare Support Full timeJob Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team in Roanoke Rapids, North Carolina.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses, license and certification...
-
Assistive Technology Specialist
3 days ago
Roanoke, Alabama, United States May Institute Full timeThe May Institute is seeking a highly skilled Assistive Technology Evaluator to provide comprehensive assistive technology services to individuals with developmental disabilities.Key Responsibilities:Conduct thorough assessments and evaluations to identify assistive technology needsDevelop and implement effective treatment plans to enhance independence and...
-
Technology Alignment Specialist
1 week ago
Roanoke, Virginia, United States Insight Global Full timeJob SummaryAn employer based in Roanoke, TX is seeking a Technology Alignment Manager to join their growing MSP organization. This role will be responsible for helping existing and new clients optimize their technology environments, aligning them with the company's best practices, and driving technology strategies. The ideal candidate will have experience...
-
Medical Support Specialist
3 weeks ago
Roanoke, Virginia, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine...
-
IT Support Specialist
3 days ago
Roanoke, Virginia, United States ALCOVA Mortgage Full timeJob DescriptionThe IT Help Desk Support Specialist is the primary point of contact for IT-related inquiries and issues. This role encompasses basic troubleshooting, supporting company software, knowledgebase article creation, and working on other IT projects assigned.Key Responsibilities:Provide technical support and issue resolution for company software and...
-
Medical Support Specialist
2 weeks ago
Roanoke, Virginia, United States Biolife Plasma Services Full timeAbout the RoleBioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. We are seeking a highly skilled Medical Support Specialist to join our team at our Roanoke, VA location.Key ResponsibilitiesDetermine donor eligibility to donate plasma, ensuring compliance with regulatory requirements and company policies.Manage donor adverse events,...
Technology Support Specialist
2 months ago
At Woods Rogers, our success depends on maintaining cutting edge technologies that empower our attorneys and staff to be the best at what they do. We are seeking a Technology Support Specialist who enjoys supporting others and is eager to further develop technical skills in a fast-paced, exciting environment. The Technology Support Specialist provides first-level technical assistance to end-users, including troubleshooting hardware / software issues, resolving or escalating technical problems, and ensuring the smooth operation of IT systems. The ideal candidate will have excellent customer service skills and previous experience working on an IT Helpdesk support team.
This is a full-time, non-exempt, in-office position at our Roanoke, VA office. The anticipated schedule for this position is Monday - Friday, 8:00 AM - 5:00 PM with an unpaid lunch break. The IT Support Specialist will participate in an on-call rotation with other IT staff members that includes after-hours work on weekdays and weekends.
Required Qualifications
Bachelor's or Associate Degree in related field. (Relevant work experience will be considered in place of a degree)
Minimum of one (1) year of experience in a hands-on IT support or helpdesk role.
Strong technical knowledge of computer systems, software, and network issues.
Ability to troubleshoot/research existing and emerging technologies.
Excellent problem-solving and troubleshooting skills.
Strong communication skills, both written and verbal, with the ability to effectively interact with end-users.
Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
High level of discretion and confidentiality in handling sensitive information.
Excellent customer service skills and a customer-oriented approach.
Responsibilities
Provide first-level support to end-users for hardware, software, and network issues via phone, email, or in-person.
Diagnose and troubleshoot technical problems and provide effective solutions.
Assist users with login issues, software installations, and configuration of devices.
Document and track support requests using a helpdesk ticketing system.
Follow-up on unresolved issues to ensure timely resolution and customer satisfaction.
Assist with the setup and deployment of new IT equipment, such as computers, printers, and mobile devices.
Deliver high-quality customer service and support, escalating complex issues to higher-level IT staff as necessary.
All other duties and responsibilities as assigned.
Benefits Include:
Medical Insurance
Paid Time Off
401(k) + matching
Paid Holidays
Dental Insurance
Vision Insurance
Life Insurance
Physical Demands
Ability to sit and stand for long periods of time and lift up to 35 pounds.
Work Environment
Professional office environment
Infrequent travel to other office locations may be required.
Applications
Woods Rogers is an equal opportunity employer. Review of applications will begin immediately. This position will remain open for applications until filled.
