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About Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company
Location Description
Welcome to The Kendall Hotel, an iconic landmark nestled in the innovative Kendall Square neighborhood of Cambridge, Massachusetts. Proudly part of the Pyramid Global Hospitality portfolio, our hotel offers 73 distinctive guest rooms and 1,000 sq ft of meeting space. More than just a place to stay, The Kendall seamlessly combines historic charm with modern amenities, providing a unique backdrop for both leisure and business travelers.
Situated alongside MIT and major tech firms, The Kendall is a beacon of preserved history amidst the technological hub of Kendall Square. With its Queen Anne-style architecture and status as one of the area's only 19th-century buildings, The Kendall pays homage to the independence and innovation of the Black Sheep. As a member of Historic Hotels of America and listed on the National Register of Historic Places, our hotel offers guests a truly immersive experience in Cambridge's rich heritage.
Join us at The Kendall Hotel, where your career journey is guided by an exceptional People First Culture. Here, you're not just part of a professional team; you're a steward of history in a dynamic and forward-thinking neighborhood. With its blend of historic significance and modern conveniences, The Kendall Hotel provides a unique setting for personal and professional growth. Welcome to a professional environment within Pyramid Global Hospitality that celebrates the rich heritage and innovation of The Kendall Hotel
Overview
JOB SUMMARY
The Night Auditor is responsible for performing close of day reports, and audits for the hotel Front Office. This position will account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts and running and distributing daily reports. The Night Auditor will also function as the primary contact for guests upon arrival and departure between the hours of 11 PM and 7 AM, by greeting guests at the Front Desk and processing check-in and check-out transactions.
CANDIDATE PROFILE
Education:
Bachelor's degree, preferably specializing in Hospitality, Business Administration, Accounting and or related major or equivalent experience is preferred.
Experience:
Must have at least one (2) or more years of related guest experience, with experience in Hospitality preferred. Previous experience in Night Audit is preferred.
KEY RESPONSIBILITIES
The primary responsibilities for the Night Auditor include, but are not limited to:
- Greet guests immediately with a friendly and sincere welcome.
- Complete the registration process by inputting and retrieving information with routine efficiency from the computer system, confirming pertinent information, including number of guest rooms and room rate.
- Follow all specified procedures to audit the shift closing of all Front Office staff.
- Produce accurate and timely reports, and correctly handle all cash transactions.
- Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports walked to Accounting.
- Balance and audit for accuracy, including; room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports.
- Complete and transmit daily Management and Accounting reports, and supporting documents.
- Perform all other Front Desk duties, which may include, assisting in booking room reservations, answering hotel phone calls, wake up calls, and providing guest's messages.
JOB QUALIFICATIONS
- In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:
- Experience in property management software, such as OPERA and Micros, is preferred.
- Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
- Demonstrated ability to work cohesively with a team, as well as independently.
- Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
- Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
- Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
- Must have experience in all Microsoft Office suite products.
The Kendall Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
