![Launch Credit Union](https://media.trabajo.org/img/noimg.jpg)
Member Services Representative I
1 month ago
Member Services Representative I (South Daytona)
ID
2024-1217
Category
Branch Operations
Position Type
Regular Full-Time
Remote Status
Not Remote
Location
US-FL-South Daytona
Position Summary
The Member Services Representative I (MSR I) is responsible for providing exceptional service to members and assisting them with various types of transactions, examining checks, referring credit union products and services, and balancing their cash drawer each day. MSR I's interact with members face-to-face in a fast-paced environment and are responsible for meeting their initial requests. MSR I's must be proactive in referring Launch Credit Union products/services to every member to enhance their financial wellbeing. MSR l's are also responsible for following all safety and compliance procedures to protect the assets of the Launch Credit Union and its members, communicating effectively, and promptly resolving member concerns.
Primary Responsibilities1. Processes a variety of transactions (i.e., deposits, withdrawals, transfers, loan payments, check cashing, buys, and sells cash etc.).
2. Examines checks for validity and processes them through the check scanning system. Determines and places applicable holds on checks in accordance with Reg. CC. Reviews alerts placed on member records and responds accordingly.
3. Balances cash drawer and checks daily. Accurately accounts for all cash and monetary instruments. Follows and completes all cash handling and balancing procedures.
4. Verifies the member's identity and communicates with members according to service standards.
5. Educates members on credit union products and services. Identifies member needs for additional products/services and refers them to branch representatives and business partners.
6. Meets production goals.
7. Resolves member issues promptly and professionally.
8. Maintains the highest level of confidentiality with all information obtained.
9. Monitors the member-tracking system and assists members in a timely manner.
10. Contacts Member Solutions regarding member payments when applicable.
11. Follows and ensures compliance with all operational procedures that are required to maintain
accuracy, manage risk, prevent fraud, and protect members.
12. Issues replacement debit and credit cards.
13. Completes the End of Day balance sheet.
1. Assists other MSR I's as needed.
2. Scans documents into the document retention system as needed.
3. Processes check orders.
4. Sorts the daily work for the branch.
5. Checks email for updates.
6. Processes and balances the ATM and posts night drop transactions.
7. Prepares coin bags to ship to Brinks.
8. May assist members with their Safe Deposit Boxes.
9. Follows all Launch Credit Union policies and procedures.
10. Completes compliance training assignments in a timely manner.
11. Attends meetings and training sessions as required.
12. Performs other duties as assigned.
None.
Education, Experience, and Skills Required1. A minimum of one year of similar or related experience.
2. A minimum of one year of sales experience and/or identifying member/customer needs.
3. A high school diploma or GED.
4. Ability and willingness to identify member needs and make appropriate product/service recommendations to meet those needs.
5. Good interpersonal skills, including displaying courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
6. Strong written, verbal, communication skills.
7. Good mathematical skills and accurate cash handling skills.
8. Must be proficient in the use of computers with a demonstrated ability to quickly learn software applications, multiple programs, and systems.
9. Must be knowledgeable or have a demonstrated ability to quickly learn and understand the applicable regulations (i.e., Reg D, CC, BSA, TISA, etc.).
10. Ability to work under pressure in a fast-paced environment and multitask.
11. Good judgment, decision making, and problem-solving skills.
-
Member Services Representative I
1 month ago
Daytona Beach, United States Launch Credit Union Full timeMember Services Representative I (South Daytona) ID 2024-1217 Category Branch Operations Position Type Regular Full-Time Remote Status Not Remote Location US-FL-South Daytona Position Summary The Member Services Representative I (MSR I) is responsible for providing exceptional service...
-
Member Services Representative
1 month ago
South Burlington, United States Fitness Holdings North East LLC Full timeJob DescriptionJob DescriptionDescription:Are you seeking a career opportunity in one of the fastest-growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career-minded Member Services Representatives who are ready to change lives, be a part of a team, and grow personally within a premier organization. With 40...
-
Member Services Representative
1 week ago
South Burlington, United States Fitness Holdings North East LLC Full timeJob DescriptionJob DescriptionDescription:Are you seeking a career opportunity in one of the fastest-growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career-minded Member Services Representatives who are ready to change lives, be a part of a team, and grow personally within a premier organization. With 40...
-
Member Services Representative
1 month ago
South Plainfield, United States Planet Fitness Full timeThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. **Essential Duties and Responsibilities** - Greet members, prospective members and guests, providing exceptional customer service. - Handle all front...
-
Member Service Representative II
6 hours ago
South Portland, United States Town & Country Federal Credit Union Full time**Member Service Representative II** **Department:** Retail Services **Location:** South Portland, ME **Member Service Representative II** We are looking for a highly motivated individual interested in joining one of the most innovative Maine-based financial institutions. You will have the chance to empower members to better manage their personal finances...
-
Client Service Representative
3 weeks ago
South Easton, United States Willwork- Global Event Services Full timeNational Labor Management Company is seeking a Client Services Representative (CSR) to assist the City Manager in Boston and surrounding area. Full time schedule, some hours are determined by events, nights and weekends are required. Flexible work hours. Essential Skills: - Ensure the highest level of face-to-face customer service to both clients and...
-
Member Services Representative I
4 weeks ago
South San Francisco, United States Health Plan of San Mateo Full timeUnder close supervision will provide customer and support services to members of the Health Plan of San Mateo (HPSM) in Medi-Cal, Healthy Kids, HealthWorx and San Mateo County ACE Program. Position overview - Provide customer service to HPSM members/participants primarily on the phone. - Answer member/participant questions and/or refer the...
-
Biggby Coffee
4 weeks ago
South Haven, United States Biggby Coffee Lakeshore Area Representative Team Full time_Biggby Coffee - Area Representative Support Specialist_ This position is part of a division of Biggby Coffee and the area develoment team. This role is responsible for collaborating with members of the Area Representative team. Offers support to their territory by the way of coaching new owner/operators, store managers and their staff. *Previous Biggby...
-
South Mills, United States Conduent Business Services, LLC Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Member Services Representative Weekend
2 weeks ago
South Portland, United States Planet Fitness Full timeBenefits: Flexible schedule Health insurance Paid time off Training & development Are you interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and...
-
South Mills, United States Conduent Business Services, LLC Full timeJob DescriptionThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...
-
Guest Service Representative
1 month ago
DAYTONA BEACH, United States SP Plus Full timeUSA Parking Systems, a wholly owned subsidiary of SP+, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+...
-
Member Service Representative
3 months ago
South Bend, United States Community Wide Federal Credit Union Full timeJob DescriptionJob DescriptionWe are looking for service driven individuals that are professional, friendly and able to problem solve and perform basic teller duties. A willingness to learn and a dedication to our mission of serving our members is required. Future advancement opportunities available. Hiring for all locations.
-
Outside Sales Representative
4 weeks ago
South Daytona, United States FENCE OUTLET DAYTONA LLC Full timeDescription: Fence Outlet specializes in one stop shopping for all fencing needs and accessories. We maintain a very large inventory of product that is readily available to our customers on a daily basis. At Fence Outlet, our customers will find everything they need for a do-it-yourself project, or we offer full service professional installation. Our...
-
Human Resources Representative I #12039
1 month ago
Daytona Beach, United States Daytona State College Full timeHuman Resources Representative I # Tracking Code Job Description Human Resources Representative I Human Resources SALARY $, LOCATION Daytona Beach Campus JOB TYPE Fulltime POSITION # POSTED 6//4 CLOSING DATE Open until filled How would you like to work for a dynamic, innovative and growing State College?...
-
South Jordan, United States Merrick Bank Full timeJob DescriptionJob DescriptionMerrick Bank employees share in our mission to delight our customers and empower underserved consumers to achieve their credit goals. In return, we delight our associates; ensuring they are noticed, heard, appreciated and understand the importance of their role(s). For over 20 years, our Guiding Principles of; doing the right...
-
South Jordan, United States Merrick Bank Full timeJob DescriptionJob DescriptionMerrick Bank employees share in our mission to delight our customers and empower underserved consumers to achieve their credit goals. In return, we delight our associates; ensuring they are noticed, heard, appreciated and understand the importance of their role(s). For over 20 years, our Guiding Principles of; doing the right...
-
Member Contact Center Representative
2 months ago
South Bend, United States Everwise Credit Union Full time**Member Contact Center Representative** We are searching for an experienced **Full-Time, Member Contact Center Representative**. **South Bend - Hybrid** **Essential Function** Assists members via telephone or other delivery channels with their financial needs by answering questions, performing financial transactions, resolving issues and providing...
-
Electricity Customer Service Representative
4 weeks ago
South Paris, United States CN Brown Full time**Job Title**:Electricity Customer Service Representative **Job summary**: ***Customer Service Representative is responsible for customer enrollments and inquiries as well as overseeing the full cycle of a customer beginning with enrollment and ending with account collections. Some general accounting will be required. In addiition, a willingness to cross...
-
Bilingual Customer Service Representative
1 month ago
Daytona Beach, United States Florida One Insurance Full timeJob DescriptionJob DescriptionJoin a vibrant team at Florida One Insurance as a Full Time Bilingual Customer Service Representative! Become the heart of our company by bridging communication gaps and providing excellent service to our diverse clientele. You'll be empowered to showcase your language skills and problem-solving abilities every day.Immerse...