![She Recruits, LLC](https://media.trabajo.org/img/noimg.jpg)
Service Desk Technician
7 days ago
Location: Hackensack, NJ (onsite)
Job Description: We are in search of a proficient and motivated Service Desk Technician to join our team. The ideal candidate will have substantial experience in IT support and a strong dedication to delivering outstanding customer service. As a Service Desk Technician, you will be instrumental in diagnosing and resolving technical issues, ensuring that our clients receive the highest quality of support and satisfaction.
Key Responsibilities:
- Provide Level 2 technical support to clients through phone, email, and remote assistance.
- Diagnose and resolve complex hardware and software issues on desktops, laptops, servers, and network devices.
- Conduct routine maintenance, updates, and patches on client systems.
- Assist with the onboarding and offboarding process for client employees, including setting up new accounts and configuring hardware.
- Oversee and maintain client IT infrastructure, including network switches, routers, firewalls, and wireless access points.
- Manage and support Office 365 and other cloud-based services.
- Maintain accurate and detailed documentation of support requests, resolutions, and client environments in the ticketing system.
- Work closely with Level 1 support and escalate issues to Level 3 or specialized teams as needed.
- Engage in ongoing training and development to stay updated with industry trends and technologies.
- Provide outstanding customer service and cultivate strong relationships with clients.
- Demonstrated experience as a Level 2 Service Desk Technician or similar role in an MSP or IT support setting.
- Strong proficiency with Windows and macOS operating systems.
- Expertise in troubleshooting hardware, software, and network issues.
- Experience with Active Directory, DNS, DHCP, and Group Policy management.
- Familiarity with cloud services such as Office 365, Azure, and AWS.
- Understanding of networking principles and experience with network devices (e.g., switches, routers, firewalls).
- Excellent communication and interpersonal skills.
- Capability to manage multiple tasks and priorities in a dynamic environment.
- Strong analytical and problem-solving skills.
- Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or equivalent are advantageous.
Join our team and help us deliver exceptional IT support to our clients. If you are a motivated and skilled IT professional looking for a challenging and rewarding opportunity, we want to hear from you
-
Service Desk Technician
1 week ago
Hackensack, United States She Recruits, LLC Full timeService Desk Technician (Support Desk, Desktop Support, Helpdesk Engineer) - Tier 2Location: Hackensack, NJ (onsite) Job Description: We are in search of a proficient and motivated Service Desk Technician to join our team. The ideal candidate will have substantial experience in IT support and a strong dedication to delivering outstanding customer service....
-
Help Desk Technician
3 months ago
Hackensack, United States The Rockridge Group Full timeJob DescriptionJob DescriptionTITLE: HELP DESK TECHNICIANPOSITION: FULL TIMEJOB SUMMARY:Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 am to 4:30 pm or 9:30 a.m. to 5:30 p.m. RESPONSIBILITIES:Duties include...
-
Help Desk Technician
4 weeks ago
Hackensack, United States The Rockridge Group Full timeJob DescriptionJob DescriptionTITLE: HELP DESK TECHNICIANPOSITION: FULL TIMEJOB SUMMARY:Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 am to 4:30 pm or 9:30 a.m. to 5:30 p.m. RESPONSIBILITIES:Duties include...
-
Help Desk Technician
2 months ago
Hackensack, United States The Rockridge Group Full timeJob DescriptionJob Description Title: Help Desk TechnicianLocation: New Jersey OfficeSummary:Seeking a Help Desk Technician to join our Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 a.m. – 4:30 p.m. Duties/responsibilities:Providing hardware and software technical assistance to the Firm’s users. Troubleshooting, support...
-
Help Desk Technician
4 weeks ago
Hackensack, United States The Rockridge Group Full timeJob DescriptionJob Description Title: Help Desk TechnicianLocation: New Jersey OfficeSummary:Seeking a Help Desk Technician to join our Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 a.m. – 4:30 p.m. Duties/responsibilities:Providing hardware and software technical assistance to the Firm’s users. Troubleshooting, support...
-
Front Desk Concierge
4 weeks ago
Hackensack, United States Guardian Service Industries Inc Full time**Qualifications/Requirements**: - High school diploma or equivalent required. - Must have 5 years of verifiable experience in the Concierge/Front Desk Field. - Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public. - Need to have computer literacy skills to...
-
Front Desk Concierge
15 hours ago
Hackensack, United States Guardian Service Industries Inc Full time**Qualifications/Requirements**: - High school diploma or equivalent required. - Must have 5 years of verifiable experience in the Concierge/Front Desk Field. - Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public. - Need to have computer literacy skills to...
-
Service Manager
1 month ago
Hackensack, United States Bernhard LLC Full timeAbout Us: Bernhard's core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables...
-
Service Manager
4 days ago
Hackensack, United States Bernhard LLC Full timeAbout Us: Bernhard's core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables...
-
Service Manager
3 weeks ago
Hackensack, United States Bernhard LLC Full timeAbout Us: Bernhard's core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables...
-
Front Desk
2 weeks ago
Hackensack, United States Retro Fitness of Hackensack Full timeFront Desk employees are the face of Retro Fitness Hackensack. As the people our members first see when they walk in the door, we are seeking upbeat individuals with a passion for working out. Great communication skills and a passion for helping others is required. Must be willing to learn from management to become the best membership experience advisor they...
-
Front Desk
1 month ago
Hackensack, United States Retro Fitness of Hackensack Full timeJob DescriptionJob DescriptionFront Desk employees are the face of Retro Fitness Hackensack. As the people our members first see when they walk in the door, we are seeking upbeat individuals with a passion for working out. Great communication skills and a passion for helping others is required. Must be willing to learn from management to become the best...
-
Front Desk
1 month ago
Hackensack, United States Retro Fitness of Hackensack Full timeJob DescriptionJob DescriptionFront Desk employees are the face of Retro Fitness Hackensack. As the people our members first see when they walk in the door, we are seeking upbeat individuals with a passion for working out. Great communication skills and a passion for helping others is required. Must be willing to learn from management to become the best...
-
Front Desk
4 weeks ago
Hackensack, United States Retro Fitness of Hackensack Full timeJob DescriptionJob DescriptionFront Desk employees are the face of Retro Fitness Hackensack. As the people our members first see when they walk in the door, we are seeking upbeat individuals with a passion for working out. Great communication skills and a passion for helping others is required. Must be willing to learn from management to become the best...
-
Front Desk
4 weeks ago
Hackensack, United States Retro Fitness of Hackensack Full timeJob DescriptionJob DescriptionFront Desk employees are the face of Retro Fitness Hackensack. As the people our members first see when they walk in the door, we are seeking upbeat individuals with a passion for working out. Great communication skills and a passion for helping others is required. Must be willing to learn from management to become the best...
-
Environmental Services Technician
3 hours ago
Hackensack, United States Surgery Partners Full timeJOB TITLE: Environmental Services Technician GENERAL SUMMARY OF DUTIES: The Environmental Services Technician cleans and disinfects patient and non-patient care areas and removes refuse materials, along with the replacement of expandable supplies. ESSENTIAL FUNCTIONS: Cleans and disinfectants patient and non-patient care areas Removes refuse materials,...
-
Environmental Services Technician
2 weeks ago
Hackensack, United States Surgery Partners Full timeDescription JOB TITLE: Environmental Services Technician GENERAL SUMMARY OF DUTIES: The Environmental Services Technician cleans and disinfects patient and non-patient care areas and removes refuse materials, along with the replacement of expandable supplies. ESSENTIAL FUNCTIONS: Cleans and disinfectants patient and non-patient care areas Removes refuse...
-
Desktop Support Technician
2 months ago
Hackensack, United States Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...
-
Front Desk/patient Account Rep
1 week ago
Hackensack, United States Specialized Therapy Associates Full timeSpecialized Therapy Associates, LLC (STA) is private for-profit mental health practice that is cutting edge and providing integrative mind body care through its partner organizations. We are fast growing and have several locations throughout Northern NJ. We are seeking a medical office patient account representative to fill the seat at the Hackensack...
-
Facility Maintenance Project Manager
2 months ago
Hackensack, United States Academy Service Group Full time**Job Title: Facility Maintenance Project Manager** **Company Overview**: We are a premier provider of facility maintenance solutions, specializing in pest control, fire protection, maintenance, painting, and janitorial services. With a nationwide footprint, we pride ourselves on delivering exceptional service to clients in restaurant and retail spaces. Our...