HVAC Service Technician
6 days ago
We are seeking a skilled HVAC Service Technician to join our team at Broad U.S.A., Inc. in Hackensack, New Jersey.
Responsibilities- Perform routine maintenance, diagnose issues, and repair heating, ventilation, and air conditioning systems for commercial clients throughout the New York Tri-State area.
- Provide technical support for new chiller installations, startups, and commissioning processes.
- Train customers on system usage and ensure they understand how to get the most out of their equipment.
- Maintain strong relationships with customers, provide exceptional service, and consistently exceed expectations.
- Communicate effectively with customers and management regarding service findings to ensure customer satisfaction.
- Monitor and record service calls, representing the company as the primary point of contact for product and equipment inquiries.
- Show adaptability and flexibility by working overtime, weekends, and occasional overnight shifts as needed to meet business demands.
- A high school diploma or equivalent is required, along with at least two years of experience in HVAC.
- Technical school training or formal education in a related field is preferred.
- This position requires regular physical activity, including bending, kneeling, and climbing ladders, as well as lifting objects weighing up to 40 pounds and occasional heavier lifting.
- Employees must be able to work independently or collaboratively within a team environment.
- Confident communication skills, both written and verbal, are essential for success in this role.
- The ability to travel and work extended hours as required is necessary.
- Competitive salary: $65,000 - $85,000 per year, based on experience.
- Medical, dental, and vision insurance.
- 401(k) retirement plan with company matching.
- Paid time off and opportunities for professional growth and development.
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