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Dentist
1 month ago
JOB DESCRIPTION
POSITION TITLE: D.D.S.
DEPARTMENT: Dental
REPORTS TO: Dental Director
POSITION OVERVIEW:
The D.D.S. oversees clinical practices, regulatory compliance, safety, and
standards of care, and shall be responsible for the administrative practices
relevant to the dental department. The D.D.S. directly supervises the Dental staff,
i.e., R.D.A and D.A., and provides direction and oversight.
DUTIES/RESPONSIBILITIES:
1. Provide hands-on patient care as scheduled each week.
2. Develop, maintain, and implement formal clinic policies and procedures;
guide dentists and professional staff to deliver consistent standards of
care according to policies and assuring clinical practices are above
reproach and of the highest quality.
3. Provide feedback in the interview process and orient and train new
professional staff.
4. Evaluate the staff to ensure performance goals related to production,
clinical quality and regulatory compliance are met.
5. Undertakes continuous self-improvement, attending applicable training,
seminars, in-services, and educational classes to maintain skills
competency and current knowledge for standard of care and effective
practices.
6. Responsible for following all agency safety and health standards,
regulations, procedures, policies, and practices.
7. Identifies, initiates, and implements measures to deliver high quality care
to patients and improve services.
8. Responds efficiently and timely to all patient and provider staff needs and
inquiries.
9. Ensures excellent customer service to all FHCCGLA patients.
10. Works with the operations managers to manage patient scheduling and
flow to address bottlenecks, scheduling issues, etc.
11. Handles patient grievances according to FHCCGLA's Policy & Procedure.
12. Assists in developing, updates & reviews of FHCCGLA Policies &
Procedures (P&P's) as needed (with input from all other key personnel).
13. Ensures HIPAA compliance by maintaining strict confidentiality of all
patient data and E.H.R./Practice Management System (PMS) according to
regulations and FHCCGLA's P&P's.
14. Attends the following meetings/trainings:
o Mandatory Quarterly Staff Meeting/Trainings- Quarterly (Jan., Apr.,
Jul. & Oct.)
o Corporate Risk Management Meeting- Quarterly (Jan., Apr., Jul. &
Oct.), as needed (advanced notice will be provided when feasible)
o Clinical & Operations (C&O) Meeting- As needed (advanced notice
will be provided when feasible)
o Meetings with FHCCGLA's Executive Leadership, as needed
(advanced notice will be provided when feasible)
15. Other pertinent meetings- As scheduled
16. Remains informed of:
o Current legal and regulatory changes related to scope of practice.
o Specific programs/payors, insurances accepted, and services being
offered at FHCCGLA.
o All applicable Policies & Procedures
17. Shall participate in all applicable board and management meetings and
annual planning processes to support FHCCGLA's objectives and
implementation of the strategic plan.
18. Collaborate with the Operation Managers and other clinic management to
ensure smooth operation of the dental department and programs including
staffing and patient visit ratios, scheduling, cost-benefit of programs;
advise on facilities and equipment purchases and repairs.
19. Shall be responsible to enhance working relationships with the local dental
community who provide FHCCGLA with external oversight of clinic
practices; conduct quality assurance reviews each quarter.
20. Shall participate in all CCALAC roundtables, workgroups, etc to keep
up to date with all pertinent regulatory information.
21. Represent FHCCGLA at community meetings and events, as requested.
22. All other duties as assigned.
MINIMUM QUALIFICATIONS:
1. A team-player with demonstrated dedication to excellence. Personal
integrity manifested in a positive and credible image.
2. Current CPR Certification- required to be kept up to date.
3. FQHC experience, highly preferred.
4. Excellent analytical skills.
5. Motivation to take initiative to ensure all tasks performed are completed
thoroughly and accurately.
6. Excellent writing and verbal communication skills.
7. Knowledge of administrative principles and procedures.
8. Computer knowledge preferred (e.g., NextGen (E.H.R. & PMS), Microsoft
Word and Excel).
9. Bilingual English/Spanish and familiarity with the Hispanic culture.
10. Access to automobile with valid California driver's license and state
mandated automobile insurance.
11. Willingness to adapt to changes with regards to the agency's growth and
expansion.
12. A management style that supports a collaborative environment and
continuous improvement culture. Experience leading teams and coaching
employees toward successful outcomes.
13. A current CA dentistry license.
14. 3 - 5 years of hands-on dentistry experience; up to date knowledge of
regulations, methods, trends and equipment; professional dental
association membership(s); adequate malpractice insurance.
15. Successful upper-level dental field management experience preferred.
16. Established comfort working with diverse cultures, backgrounds, lifestyles,
and experiences.
17. Excellent chair-side manner.
18. Detail oriented. Effective organizational skills. Meets timetables.
Successful working in a fast-paced situation and is self-directed with
minimal supervision.
19. Desire to expand knowledge from both a clinical and administrative
perspective, including management and leadership skills.
20. Willingness to have working knowledge and comfort using
FHCCGLA/E.D.R./Q.S.I. software.
21. Bi-lingual (Spanish) is a plus.
ADDITIONAL ELIGIBILITY QUALIFICATIONS:
1. Ability to work well with others in a professional and team-oriented
environment.
2. Well-developed interpersonal skills, friendly personality and able to
motivate staff by promoting teamwork.
3. Ability to relate to the public regardless of ethnic, religion and economic
status.
4. Excellent communication skills.
5. Willingness to travel.
6. Strong planning and organizational skills.
7. Problem analysis and critical thinking skills.
8. Excellent customer service skills.
9. Knowledge of the following (but not limited to), preferred:
My Health LA PPO's HMO's
Medicare Family PACT CPSP
Medi-Cal Fee-for-Service CHDP
Managed Care Plans Every Woman Counts
Employee Signature Date
Supervisor Signature Date
