Network Support Technician

3 weeks ago

San Antonio, United States General Dynamics Information Technology Full time

Req ID: RQ183350

Type of Requisition: SCA

Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph

Public Trust/Other Required: None

Job Family: SCA

Skills:

Active Directory (AD),Help Desk Support,Network Administration

Experience:

7 + years of related experience

US Citizenship Required:

Yes

Job Description:

Network Support Technician - Intermediate – TS/SCI required

Transform technology into opportunity as a Network Support Technician - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Network Support Technician - Intermediate you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Support Technician - Intermediate joining our team to support the US Army Intelligence and Security Command (INSCOM).

HOW AN NETWORK SUPPORT TECHNICIAN - INTERMEDIATE WILL MAKE AN IMPACT

  • Under general supervision, monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques.

  • May interface with contractor support service groups to ensure proper escalation during outages or period of degraded system performance.

  • May assist with installation of terminals and associated hardware.

  • May provide network server support.

  • Requires strong knowledge of PC/Network communications hardware/software, in a multi- protocol environment, and network management software.

  • Provide Tier I and II support at remote field and garrison sites

  • Perform server and desktop installation, basic cabling

  • Perform systems administration of desktop and server systems connected to local and wide area networks

  • Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions

  • Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations

  • Maintain and load cryptographic device and keys

  • Perform troubleshooting, maintenance, and repair on many types of hardware and software

  • Provide advice and training to end users

  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance

  • Set up administrator and service accounts and maintain system documentation

WHAT YOU’LL NEED TO SUCCEED:

  • Education: Associate's Degree with 7 years of experience, or Bachelor's Degree with 5 years of experience

  • Required Skillset:

  • Knowledge of the principles, methods, and techniques used in network administration and support

  • Knowledge of related hardware and software

  • Clearance Level: TS/SCI

  • Required Certification(s):

  • DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract

  • IAT II 8570/8140 Baseline Certification Security+ or equivalent

  • Required Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc

  • ​ Location : On Customer Site

  • Additional :

  • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract

  • Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity

  • Travel may be required to support the mission

GDIT IS YOUR PLACE:

  • 401K with company match

  • Comprehensive health and wellness packages

  • Internal mobility team dedicated to helping you own your career

  • Professional growth opportunities including paid education and certifications

  • Cutting-edge technology you can learn from

  • Rest and recharge with paid vacation and holidays

#GDITPriority

#GDITINSCOM

#I2TS4

#GDITArmy

The likely hourly rate for this position is between $24.50 - $33.14. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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