Workplace Support

6 months ago

Dallas, United States ApTask Full time
About Client:
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.

Salary Range: $50K-$55K/Annum

Job Description:
  • Looking for workplace support engineer who can Proficiency in troubleshooting Windows and Mac operating systems. Knowledge of Active Directory, Entra (Azure), Microsoft Office Suite, and other common business applications.
Years of experience needed:
  • Minimum of 2-4 years of experience in a similar role, preferably in a corporate IT environment or IT service provider.
Technical Skills:
  • Proficiency in troubleshooting Windows and Mac operating systems.
  • Knowledge of Active Directory, Entra (Azure), Microsoft Office Suite, and other common business applications.
  • Demonstrated awareness of cybersecurity best practices, and familiarity with authentication and MFA capabilities
  • Familiarity with remote desktop support tools and ticketing systems.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely to non-technical users.
  • Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues independently or collaboratively.
  • Customer Focus: Customer-oriented mindset with a commitment to delivering high-quality service and support to end-users.
  • Adaptability: Ability to work effectively in a fast-paced environment, prioritize tasks, and adapt to changing priorities and technologies.
  • Education: Bachelor's degree in information technology, Computer Science, or a related field is preferred but not required.
Certifications Needed:
  • Relevant certifications such as CompTIA A+, Network+, ITIL Foundation, or HDI Service Center Analyst are preferred but not preferred.


About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com

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