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Senior Business Intelligence Engineer-ORCA

3 months ago

Seattle, United States Sound Transit Full time
Description

Salary range is $80K to $175K with a midpoint of $125K. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

*This is a term-limited position currently funded for two years. Additional years are subject to project needs and funding approval*

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

  • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
  • Long-Term Disability and Life Insurance.
  • Employee Assistance Program.
  • Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution).
  • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
  • Parental Leave: 12 weeks of parental leave for new parents.
  • Pet Insurance.
  • ORCA Card: All full-time employees will receive an ORCA card at no cost.
  • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
  • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE:

Under minimal supervision, gathers regional business needs for data; models target schemas; participates in the creation, development, and maintenance of data extract-transfer-load (ETL) processes and data warehousing; provides data analysis and implements reports. Leverages pragmatic data management practices to ensure business users have reliable and high-quality reports. Work complements the IT Enterprise Architect, database administrators, ORCA agency business analysts, and report developers to provide fundamental data services and enable increasing end-user self-sufficiency with reporting. This is a term-limited position currently funded for two years. Additional years are subject to project needs and funding approval.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  • Responsible for gathering and documenting business data requirements and report design strategies.
  • Defines queries, views, temporary tables, and other objects related to solving questions with data.
  • Develops, documents, and maintains data collection procedures and definitions.
  • Partners with Database Administrators (DBAs) to translate logical models into physical models so that ad-hoc queries, reports, and dashboards perform well and can be modified with ease.
  • Plans, coordinates, and assesses the work of report developers; reviewing and evaluating work products, methods, and procedures; and meets with staff to identify and resolve problems.
  • Helps to review and resolve issues with vendors and business users related to report generation and usage.
  • Manages a consolidated view of reporting capabilities provided by the ORCA data warehouse and vendor provided data.
  • Evaluates ad-hoc reports provided by agencies to identify candidates to promote to more business users.
  • Provides status information, metrics, and reports related to report usage and availability to share with others when required.
  • Provides ongoing input for the requirements of the data warehouse.
  • Partners with the DBAs and IT Enterprise Architect to support the sustainability of the data warehouse.
  • Partners with Reports Developers to develop and maintains reports, graphs, and visualizations, including a catalog of available reports, allowing business users to easily find and understand information.
  • Reviews, creates, and maintains scripts to monitor and report on data quality and troubleshoot issues which may compromise the credibility of reports.
  • Partners with the IT Enterprise Architect and other IT analysts to define and implement sustainable data management practices.
  • Provides insight into PCI and PII data handling and data management best practices.
  • Works with business users to understand data and how to use the data to satisfy information needs.
  • Develops reports training materials and trains business users on how to use reports.
  • Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
  • Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
  • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
  • It is the responsibility of all employees to integrate sustainability into everyday business practices.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelor's degree in computer science, Information Technology, Business Administration, Engineering, or closely related field and five years information technology and data analysis experience in a business intelligence environment for payment systems; OR an equivalent combination of education and experience.

Required Knowledge and Skills:

  • Computer science and information systems.
  • Technologies including, but are not limited to, MS SQL-Server, SharePoint Online, MS PowerBI, Excel, Oracle, Transact, MS Azure DevOps, and the ability to read and write common scripting language.
  • Data and information domains including those related to System Operations, Finance, and other subject areas as needed.
  • Business intelligence, data management, data modeling, data warehousing, reporting and related activities.
  • Methods and techniques for evaluating business requirements and developing information systems solutions.
  • Operational characteristics of a variety of computer and network systems, applications, hardware, software, and peripheral equipment, including enterprise business systems.
  • IT best practices, including ITIL (Incident and Change Management).
  • Principles, practices, methods, and techniques used in the installation, troubleshooting, and maintenance of systems and applications.
  • Methods and techniques of developing technical manuals and instructional materials.
  • Pertinent Federal, State, and local laws, codes, and regulations.
  • Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
  • Experience with (or with equivalent products to) Microsoft SQL Server, Microsoft PowerBI, Microsoft Azure, Oracle, and Integration Services.
  • SQL, DDL, and DML.
  • Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.
  • Experience using SharePoint for delivery of reports and information.
  • Experience with large IT implementations, development life cycles, change management, and IT processes.
  • Working knowledge of Microsoft Office, with advanced skills in Excel as a data source and reporting tool.
  • Creating and consuming various raw data formats such as CSV and XML.
  • Experience in common programming and/or scripting in languages.
  • Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
  • Demonstrating a positive customer service orientation with both internal and external clients.

Physical Demands / Work Environment:

  • Work is performed in a standard hybrid office environment.
  • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)