Donor Relations Specialist

4 months ago

Norfolk, United States Faith Regional Full time
Work Status Details: Full Time | 80.00 Hours Every Two Weeks
Exempt from Overtime: Exempt
Shift Details: 8:00am-4:30pm (Monday - Friday)
Department: Foundation | Reports To: Exec Director-Public Relations-Marketing-Foundation

The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

Summary:

Professional level position works in collaboration and support of other Foundation staff members to advance the mission of the Hospital by increasing the level of involvement and philanthropic commitment of those outside the Hospital. This position serves as a fundraising specialist with emphasis given to the cultivation and solicitation of gifts from area businesses, organizations, and community residents. The priority of cultivation and development of donors will range between the donor's area of interest and the Hospital initiatives. This position is responsible for the continued growth of prospective donors and the maintaining and cultivating relationships with donors. This position will work with Foundation staff in cultivating, identifying, and acquiring new donors as well as the stewardship of all current donors and prospects. Primary responsibility to increase giving to the Foundation with an emphasis on sustained giving. Must be able to work independently and be self-motivated in initiating contacts, meetings, and speaking with potential donors. Must work as part of a team collaborating on marketing, event planning, and donor recognition projects. Must have superior prioritizing and organizing skills to complete projects independently and within specific timeframes. This position requires a creative, highly organized, self-motivated individual, comfortable with utilizing technology, while maintaining a positive attitude who actively participates in providing outstanding customer service and accepts responsibility in maintaining relationships.

The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.

Responsibilities:

Essential Job Duties and Responsibilities:

1. Identify businesses, individuals, and other prospects with a commitment to the growth of Faith Regional Health Services.

2. Cultivate identified prospects to initiate, secure and sustain charitable giving toward Faith Regional Health Services.

3. Lead, grow and sustain custom stewardship, major gifts, planned giving programs and events.

4. Responsible for continued growth of relevant donor prospects pool and the maintenance of accurate, viable prospects database for stewardship activity.

5. Accountable for the information gathering associated with donor stewardship and impact reporting process.

6. Successfully determine whether an individual can make a major gift or special gift and devise appropriate action to lead the donor to a charitable gift commitment.

7.Lead operational tracking and coordinating of assigned Foundation fundraising events.

8. Utilize research and trends to share with the team for creation of fundraising programs, events, appeals and initiatives. Exhibits leadership in terms of donor acquisition, donor stewardship and donor recognition.

9. Maintain confidentiality of records and information.

  1. Carries out the duties and responsibilities of position without close supervision.
  • Ability to make decisions within certain prescribed limits.
  • Ability to handle multiple projects/tasks concurrently with organizational detail.
  • Ability to understand and follow specific instructions and procedures, maintain calendars and schedule appointments.
  1. Establishes priorities in planning and organizing duties assigned to provide best possible use of skills, resources, and time.
  • Demonstrates the ability to organize and coordinate special projects independently.
  • Completes projects within specific timeframes.
  1. Accurately performs other related duties as assigned or requested demonstrating proficient technical skills and operation knowledge of equipment in a cooperative, professional manner.
  1. Responsible for maintaining a departmental climate of openness, fairness, acceptance of criticism and discussion of ideas within the department.
  • Greets all individuals coming into the department, assisting them as required.
  • Resolves conflicts both within and outside the department in an expeditious manner.
  • Follows-up in a timely manner to employee/customer requests.


  1. Reports to the Foundation Operations Supervisor and may complete tasks as assigned in other areas.


Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other information:

Job Requirements:

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

EDUCATION:

Associate Degree required.

Bachelor's Degree preferred.

EDUCATION FIELD OF STUDY:

Healthcare, Social Service, or Fundraising preferred.

Previous Experience Requirements:

EXPERIENCE:

3 years of sales, non-profit or fundraising experience required.

Skills/Knowledge Requirements:

SKILLS:

Language Skills - Ability to read, write, speak, and understand the English language. Excellent oral, written communication and presentation skills required.

Ability to make effective presentations to various stakeholders including physicians, executive team, governance, and external constituents required.

Ability to maintain a high level of integrity, confidentiality and professionalism required.

KNOWLEDGE:

Certified Fund-Raising Executive (CFRE) preferred.

Other Certifications/Requirements:

Current, valid driver's license issued in the state of legal residence required.

Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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