Current jobs related to Associate Director, Content Creation And Knowledge Managemen - Denver - The College Board

  • Software Engineer

    6 days ago

    Denver, Colorado, United States Electronic Arts Full time

    Job Title: Software Engineer - Content CreationAt Electronic Arts, we're looking for a skilled Software Engineer to join our team and help shape the technology that powers content creation. As a key member of our team, you'll work with experienced developers to build and maintain scalable, resilient, and globally available services that support millions of...

  • HR Knowledge Manager Associate Director

    3 days ago

    Denver, Colorado, United States Kyndryl Full time

    About the RoleThe Knowledge Manager Associate Director is a key position at Kyndryl, responsible for executing HR content strategy and ensuring the accuracy and accessibility of the company's ServiceNow HRSD knowledge base.This role requires a blend of technical knowledge and strategic thinking, with a focus on optimizing the usage, growth, and enhancement...

  • HR Knowledge Manager Associate Director

    2 weeks ago

    Denver, Colorado, United States Kyndryl Full time

    About KyndrylKyndryl is a leading provider of mission-critical technology services, designing, building, managing, and modernizing the systems that the world depends on every day.The RoleWe are seeking a highly skilled Knowledge Manager Associate Director to join our team. As a key member of our HR team, you will be responsible for executing our HR content...

  • Associate Director of Admissions

    3 days ago

    Denver, Colorado, United States InsideHigherEd Full time

    Job Title: Associate Director of AdmissionsThe University of Denvers Morgridge College of Education (MCE) invites applications for the position of Associate Director of Admissions. This is a full-time, benefitted position.Job SummaryThe Associate Director of Admissions in the Morgridge College of Education (MCE) focuses on practices and processes intended to...

  • Senior Content Developer

    4 weeks ago

    Denver, Colorado, United States Joulé Full time

    Senior Content DeveloperJoin Joulé as a Senior Content Developer and take on the challenge of creating high-quality product labeling instructions. This role is perfect for someone who is passionate about content creation and has a keen eye for detail.About the RoleThis is a remote position that requires a strong work ethic and excellent communication...

  • Content Developer

    1 month ago

    Denver, Colorado, United States Fud Full time

    {"title": "Content Creator Opportunity at Fud", "description": "Empower Your Side HustleFud is a fast-growing company in the sharing economy space, and we are seeking a talented Content Creator to join our community. As a Content Creator, you will be responsible for developing engaging content that highlights the benefits and opportunities in the sharing...

  • Content Creator

    4 weeks ago

    denver, United States Nesscessity Full time

    Company DescriptionNesscessity is a team of brand and creative visionaries in Denver, CO, dedicated to purpose-driven marketing and brand transformation. The company offers flexibility for remote work, allowing for a hybrid work environment.Role DescriptionThis is a contract role for a Content Creator based in Denver, CO, with flexibility for some remote...

  • Content Creator

    4 weeks ago

    Denver, United States Nesscessity Full time

    Company DescriptionNesscessity is a team of brand and creative visionaries in Denver, CO, dedicated to purpose-driven marketing and brand transformation. The company offers flexibility for remote work, allowing for a hybrid work environment.Role DescriptionThis is a contract role for a Content Creator based in Denver, CO, with flexibility for some remote...

  • Digital Content Producer

    3 weeks ago

    Denver, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Digital Content Producer to join our team in Denver, Colorado. In this role, you will be responsible for creating, managing, and curating engaging content across multiple digital platforms. You will work closely with cross-functional teams to align all content with our brand voice and marketing...

  • Content Strategist

    1 week ago

    Denver, Colorado, United States Fud Full time

    About FudFud is a fast-growing company in the sharing economy space, empowering individuals to monetize their free time and turn it into a rewarding side hustle.Our community is comprised of a diverse range of side hustlers, including content creators, freelancers, gig workers, resellers, entrepreneurs, and more.Job DescriptionWe are seeking a talented and...

  • Digital Content Creator

    3 days ago

    Denver, Colorado, United States Sacred Society Full time

    Job DescriptionWe are seeking a highly skilled Digital Content Creator to join our team at Sacred Society. As a key member of our marketing team, you will be responsible for creating engaging content that reflects our mission to elevate wellness and consciousness.Key Responsibilities:Develop and implement a content strategy that aligns with our brand values...

  • Content Creator and Video Editor

    4 weeks ago

    Denver, Colorado, United States Physician's Choice® Full time

    About Our CompanyPhysician's Choice is a leading probiotic supplement company that empowers every body to make confident wellness choices, guided by physician expertise and validated by real results. Our mission is to collaborate with leading physicians to develop straightforward, accessible probiotic supplements that deliver on promises.Job DescriptionWe...

  • Content Developer Specialist

    2 days ago

    Denver, Colorado, United States Fud Full time

    We are a leading company in the sharing economy space, dedicated to empowering individuals to monetize their free time and turn it into a rewarding side hustle. Our community is comprised of a diverse range of side hustlers, including content creators, freelancers, gig workers, resellers, entrepreneurs, and more.As a Content Developer Specialist, you will be...

  • Social Media Content Creator

    1 month ago

    Denver, Colorado, United States Physician's Choice® Full time

    Unlock Your Creativity as a Social Media AssociateWe're on a mission to become the #1 Probiotic Supplement Company in the US, and we need a creative and driven Social Media Associate to join our team!This role is perfect for a social media marketer who's passionate about creating engaging content, managing affiliate relationships, and hosting TikTok Live...

  • Content Strategist

    1 week ago

    Denver, Colorado, United States Physician's Choice® Full time

    Content StrategistWe're seeking a highly skilled Content Strategist to join our team at Physician's Choice. As a key member of our marketing team, you will be responsible for developing and executing comprehensive content strategies that drive growth and brand awareness across various platforms.Key Responsibilities:Develop and execute content strategies...

  • Development Associate Director

    2 weeks ago

    Denver, Colorado, United States The Salvation Army Full time

    Job Title:Associate Director of DevelopmentJob Summary:The Salvation Army is seeking an experienced Associate Director of Development to join our team. This role will be responsible for leading the development department, managing a portfolio of top prospects and major donors, and developing long-term meaningful and productive relationships to maximize...

  • Content Marketing Strategist

    4 weeks ago

    Denver, Colorado, United States Monigle Associates Inc Full time

    Job Title: Content Marketing ManagerAt Monigle Associates Inc, we're passionate about humanizing brands to drive meaningful connections with our audience. As a Content Marketing Manager, you'll play a crucial role in shaping our B2B content marketing strategy, leveraging your creative storytelling skills, data-driven insights, and exceptional project...

  • Deputy Communications Director

    4 weeks ago

    Denver, Colorado, United States State of Colorado Full time

    Job Title: Deputy Communications DirectorWe are seeking a highly skilled and experienced Deputy Communications Director to join our team at the State of Colorado. As a key member of our communications team, you will be responsible for developing and implementing strategic communications plans to promote the state's initiatives and programs.Key...

  • Director of Development

    7 days ago

    Denver, Colorado, United States ARCHDIOCESE OF DENVER MANAGEMENT CO Full time

    Job SummaryThe Director of Development will serve the Archdiocese of Denver Management Co. by planning, guiding, and evaluating the development efforts of the school in fundraising, enrollment, marketing, event planning, grant writing, communication, and public relations.Key ResponsibilitiesEnrollment Management: Responsible for the planning, management, and...

  • Content Creator

    5 months ago

    Denver, United States Fud Full time

    We are a fast-growing company in the sharing economy space, and we are looking for a talented and creative Content Creator to join our team. As a Content Creator, you will be responsible for conceptualizing and developing engaging content that highlights the benefits and opportunities in the sharing economy.At Fud, we are dedicated to empowering individuals...

Associate Director, Content Creation And Knowledge Managemen

3 months ago

Denver, United States The College Board Full time

Associate Director, Content Creation and Knowledge Management College Board - Customer Engagement Location: Remote Type: Full-Time, Permanent About the Team College Board's Operations division (125 ppl) aims to be a world class digital assessment delivery and customer engagement organization that supports millions of students and thousands of test centers, annually. Operations is also leading the College Board's exciting transformation to support delivery of digital assessments.The Customer Engagement department (50 ppl) is a combination of teams that support our key constituents, including students, parents, educators, and our state partners representing approximately 2 million contacts per year.This integrated team serves as the organization's 'front line' and represents the voice of the customer, partnering across the organization to help improve the overall cu About the Opportunity As the Associate Director, Content Creation and Knowledge Management, you play a critical role in ensuring customer support staff have accurate and timely content and knowledge material to drive an improved customer experience. Partnering closely with the Director, Customer Engagement Learning & Development, you will evaluate current processes, define ongoing content and knowledge management requirements, and deliver necessary educational materials. This role will be responsible for supporting the implementation of a cohesive knowledge management approach across programs and implementing continuous improvements to learning/knowledge artifacts. You will drive outcomes such as improved staff readiness improved first contact resolution reduced handle times reduced escalations increased customer satisfaction levels In this role, you will: Content Creation and Management (60%) Translate existing content delivered from program partners into effective agent-focused artifacts including training materials, assessments, knowledge articles, and process flows Implement management processes to support the continuous development and retirement of content. Keep training and knowledge materials for product and operational processes up to date as changes occur Support all aspects of knowledge management for Customer Engagement, including helping to define and implement standards and processes Create and deliver new knowledge articles, training content and educational material Aid the organization in creating, promoting and using internal knowledge management tools Assist in the development and documentation of knowledge management best practices and performance measures Participate in knowledge transfer sessions to ensure the capture and documentation of tacit knowledge from subject matter experts Collaboration & Project Management (20%) Develop project plans and continuously monitor progress to ensure that artifacts are delivered on schedule in advance of defined training dates and/or product/program releases Build relationships across internal stakeholders to define the processes to meet content and knowledge needs Collaborate across internal and external stakeholders to define metrics to measure success Manage multiple projects and priorities simultaneously and mitigate risks to eliminate potential roadblocks in the design, development and implementation of training and knowledge artifacts Continuous Improvement (20%) Work across Customer Engagement teams to build a continuous improvement environment to support an ongoing program of change and assist in implementing continuous improvement strategiesfor knowledge and content management Drive stakeholder understanding of content needs to drive a positive