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Supervisory Housing Program Specialist

4 months ago

Washington, United States District of Columbia Housing Authority Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES

The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

· Supports Housing Program Manager in a wide variety of division responsibilities as needed; collaborates on scope of assignments and timelines; ensures the efficient and effective completion of the division’s work product;

· Plans, assigns and organizes the work of Housing Program Division staff based on volume of work, changes in regulations and statutes and special initiatives; reviews for soundness of approach, effectiveness in meeting program requirements or expected results; determines the feasibility of recommendations; assures adherence to program requirements;

· Interprets policy and regulatory requirements as needed; develops methods to reduce costs and improve services;

· Analyzes and resolves complex problems;

· Keeps Housing Program Manager apprised of progress and/or potentially controversial matters such as major problems or the inability to keep program deadlines;

· Prepares correspondence, technical and status reports and other documentation as needed;

· Conducts monthly quality control of cross-section of Housing Program Specialist transactions to ensure accuracy and completeness, as well as to identify staff training and/or disciplinary actions required;

· Queries data to develop appropriate work assignments for subordinates;

· Reviews, researches, and approves rental adjustments and changes to voucher size; makes recommendations for terminations of assistance or Housing Assistance Payments (HAP) contract when appropriate; coordinates with other HCVP staff to assist clients as needed;

· Trains and educates landlords on HCVP recertification and lease-up procedures;

· Plans, schedules, and coordinates teamwork efforts; evaluates employee performance;

· Determines material, equipment, and resource needs;

· Resolves conflicts related to work operations; assists staff with technical needs;

· Assists Housing Program Manager with personnel issues, such as job selections, promotions, personnel status changes, incentives, adverse/disciplinary action, separation and approves leave requests;

· Provides both technical and administrative supervision over staff; plans and assigns work to be accomplished by subordinates; sets immediate priorities and prepares schedules for completion of work. Evaluates work performance, and gives advice, counsel, or instructions on both work and administrative matters; makes recommendations for appointments, promotions, or reassignments; approves/disapproves leave requests; hears and resolves complaints; refers more serious, unresolved complaints to higher level supervisor or manager, providing and recommends training of staff;

· Communicates management policies and goals; motivates employees;

· Performs other related duties as assigned

Education and/or Experience

Bachelor’s degree from an accredited college or university; and at least (5) five years of progressively responsible related experience; with at least (1) one year of supervisory experience in a housing authority environment; or other equivalent combination of education and experience which meet the minimum qualifications requirement may be substituted