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Member Service Representative
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Member Service Representative
4 weeks ago
Louisville, United States Hope Credit Union Full timeAbout Us Recognized as one of the most successful Black and Women owned credit unions in the nation, HOPE continues to build its brand and impact by expanding access to financial services and engaging in advocacy to mitigate the extent to which factors such as race, gender, birthplace and wealth limit one's ability to prosper. Since 1994, HOPE has generated...
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Member Service Representative
2 months ago
Louisville, United States Hope Credit Union Full timeAbout Us Recognized as one of the most successful Black and Women owned credit unions in the nation, HOPE continues to build its brand and impact by expanding access to financial services and engaging in advocacy to mitigate the extent to which factors such as race, gender, birthplace and wealth limit one's ability to prosper. Since 1994, HOPE has generated...
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HEAD TELLER
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BANK TELLER
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Louisville, United States Stock Yards Bank and Trust Full timeJob DescriptionJob DescriptionAs a Bank Teller aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Customer service and cash handling experience combined with math and balancing accuracy skills are...
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BANK TELLER
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Louisville, United States Stock Yards Bank and Trust Full timeJob DescriptionJob Description*Please note this is a full-time position that works three days a week at Middletown, floats the other two days and works a Saturday rotation. *As a Bank Teller aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services,...
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Customer Service Representative
4 days ago
Louisville, Kentucky, United States Stock Yards Bank and Trust Full timeJob OverviewAs a Financial Service Associate, you will engage in a variety of customer-facing banking transactions, promote and sell banking products and services, and deliver outstanding customer support. A combination of customer service expertise and cash handling proficiency, along with strong mathematical skills, is essential. Stock Yards Bank & Trust...
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Overnight Member Services Representative
3 months ago
Louisville, United States Planet Fitness - Glow Brands Full timeJob DescriptionJob DescriptionJob SummaryThe Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing...
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Member Engagement Specialist
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Louisville, Kentucky, United States Transcend Credit Union Full timeJob OverviewObjective: The main objective of this role is to support the Credit Union in achieving its mission of positively impacting each member's financial well-being. This position involves providing a range of financial services to both existing and potential members of the Credit Union.Key Responsibilities:Ensure exceptional and consistent service...
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Overnight Member Services Representative
3 months ago
Louisville, United States Planet Fitness - Glow Brands Full timeJob DescriptionJob DescriptionJob SummaryThe Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a...
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Overnight Member Services Representative
3 months ago
Louisville, United States Planet Fitness - Glow Brands Full timeJob DescriptionJob DescriptionJob SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by...
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Customer Service Representative
4 days ago
Louisville, Kentucky, United States Stock Yards Bank and Trust Full timeJob OverviewAs a Teller, also known as a Service Associate, you will engage in various customer banking transactions, promote and sell banking products and services, and deliver outstanding customer service. Your experience in customer relations and cash management, along with your mathematical and balancing skills, will be essential as Stock Yards Bank &...
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Overnight Member Services Representative
1 month ago
Louisville, United States Planet Fitness Full timeJob Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of...
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CSR / Teller - Fourth and Central - Full Time
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Louisville, United States Fifth Third Full timeProvide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and persona Teller, CSR, Customer Experience, Business Partner, Customer Service, Operations, Banking
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Teller Retail Banker Part-Time
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Lead CSR/Teller
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Louisville, United States Fifth Third Full timeMake banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most...
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Lead CSR/Teller
2 weeks ago
Louisville, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex...
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Lead CSR/Teller
4 weeks ago
Louisville, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most...
Member Service Representative/Teller
1 month ago
Liberty FCU, a full-service credit union, is seeking a full-time Member Service Representative/Teller for the St. Matthews Office, located at 4220 Shelbyville Rd., Louisville, KY 40207. Candidates must possess excellent member service skills, professionalism and confidentiality. Previous financial institution experience is preferred. The St. Matthews Office hours of operation are Monday through Thursday 9:00 a.m. - 5:00 p.m., and Friday 9:00 a.m. - 6:00 p.m. Candidates must be available to work Saturdays at other branch locations on a rotating basis. If applicable, a two-three week paid training program will be held in Evansville, IN. If interested, please complete an employment application by clicking Apply.
Duties and Responsibilities include but are not limited to the following:
- Serve as a primary Member Service Representative (MSR).
- Meet member needs by maintaining appropriate knowledge of all company products and services.
- Run various member transactions such as deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with a high degree of accuracy.
- Determine acceptability of negotiable items place holds on deposited funds when appropriate.
- Learn to identify potential fraud situations and take appropriate action to help protect the member and the Credit Union.
- Learn to recognize member’s needs and recommend appropriate products and services while providing quality member service.
- Strive to balance cash drawer each day.
- Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
- Assist with processing night drop.
- Assist in balancing branch cash machines.
- Assist members in accessing safe deposit boxes.
- Answer member telephone inquiries.
- Represent the Credit Union to the members in a friendly, positive, and professional manner greeting members as they enter the branch.
- Demonstrate appropriate knowledge of company policies and procedures related to the MSR duties, including security and information security.
- Complete all required compliance training.
- Maintain a high level of confidentiality and security when dealing with member information and agree to shred all papers with confidential information.
- Prepare all daily work items for transfer to the appropriate departments.
- Must have a HS diploma or GED and be at least 18 years of age.
- Must be able to work a flexible schedule and travel to other office locations when needed.
- Must be able to stand for long periods of time and do some heavy lifting.
- Must have 1-2 years of cash handling experience.
- Banking experience preferred.
- Pay: $18.00 hourly
- Bonus and incentive opportunities
- Paid Holidays
- Paid Time Off (Vacation, Sick and Personal Days)
- Medical, Dental and Vision Insurance
- 401(k) retirement program with matching funds
- Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
- Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.