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Optician Office Manager
3 weeks ago
Direct Hire Opportunity
No Sponsorship
Onsite, Dallas
Our client stands at the forefront of eye care services, especially catering to underserved communities. With a dedication to not just meeting but exceeding patient expectations, we prioritize quality care over sales, focusing on the well-being and satisfaction of our patients, many of whom benefit from Medicaid.
Key Responsibilities:
- Manage day-to-day operations at the East Dallas location, with eventual responsibilities at 2 nd store in North Dallas.
- Oversee a team of 7 office employees, ensuring high levels of team performance and patient care.
- Handle managerial duties including, but not limited to, employee management, HR responsibilities, and some aspects of billing in coordination with other billing resources.
- Provide leadership without the need to directly manage optician processes, though a comprehensive understanding of these processes is required.
- Foster a non-sales-focused environment, emphasizing quality care and patient satisfaction over pushing high-end product sales.
- Fill in operationally as needed, with a flexible approach to scheduling and hands-on management.
- Bilingual proficiency to effectively communicate with patient.
- A four-year college degree and completion of a 2-year optician training program is preferred.
- Proven experience as an optician, with a strong preference for candidates who have demonstrated success in managerial roles within underserved communities.
- Ability to navigate and lead in challenging environments, with a commitment to safety and patient gratitude.
- Flexibility to work Monday-Friday, 9:00 AM to 5:30 PM, and every other Saturday, 10:00 AM to 1:00 PM, with occasional needs to cover shifts.
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