Senior Technical Program Manager

2 weeks ago

Dearborn, Michigan, United States Ford Motor Company Full time

Ford's Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company's vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You'll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams. We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position...

We are seeking an experienced Senior Technical Program Manager with a strong background in Automotive Engineering and Issue Resolution Management. The ideal candidate will bring expertise in managing the full software release lifecycle for automotive ECUs, troubleshooting complex software issues, and leading cross-functional teams to drive timely product launches and resolution of critical issues. Candidate will be pivotal in ensuring high-quality releases, issue resolution, and continuous process improvement in a fast-paced, dynamic environment.

Key Responsibilities:

Design & Release Engineering:

  • Experience with design and release process of ECU software within automotive projects, ensuring compliance with industry standards and customer requirements.

  • Collaborate with cross-functional teams (hardware, software, validation, dealer service etc.) to ensure successful ECU software releases.

  • Oversee technical documentation, design reviews, and change management throughout the product lifecycle.

  • Interface with software development teams to ensure robust integration and performance of ECU software, identifying and resolving any software-related issues.

  • Manage the launch of new automotive products, ensuring seamless integration of ECU software into final products.

Issue Resolution Management:

  • Manage the lifecycle of JIRA tickets, ensuring necessary information is captured, prioritized, and routed to appropriate teams, and track progress using established metrics like MTTR and Time to Acknowledge.

  • Analyze CAN logs, bug reports, DTCs, QUIP logs, and other data to uncover root causes of software issues, providing timely resolutions.

  • Lead cross-functional collaboration with engineers, development teams, D&Rs, system engineers, and others to drive effective issue resolution.

  • Conduct JIRA audits (e.g., cancellation audits, priority changes) and identify trends to continuously improve the issue resolution process.

  • Identify bottlenecks in issue resolution workflows, suggesting and implementing improvements to optimize MTTR.

Cross-Functional Collaboration:

  • Liaise with internal and external stakeholders to ensure alignment on software requirements, design updates, and testing schedules.

  • Chair meetings, lead initiatives, and work to create a collaborative problem-solving environment across engineering teams.

  • Drive continuous improvement within the team, sharing best practices and lessons learned from previous releases and troubleshooting efforts.

Process Improvement:

  • Constantly seek ways to optimize workflows and improve the issue resolution process, using data-driven insights and metrics to enhance efficiency.

  • Suggest improvements in ticket management processes, helping to streamline the lifecycle of JIRA tickets and reduce resolution times.

Required Qualifications:

  • Bachelor's or Master's degree in Electrical Engineering, Computer Science, Automotive Engineering, or a related field.

  • Minimum of 5-7 years of experience in automotive engineering, specifically in Design & Release, ECU software management, and issue resolution.

  • Proven experience with the full software release lifecycle within automotive systems (ECU, embedded systems).

  • Strong knowledge of system engineering processes, functional safety standards (ISO 26262), and automotive architectures.

  • Experience with program management, issue tracking systems (e.g., JIRA), and technical troubleshooting (CAN logs, bug reports, DTCs, QUIP logs).

  • Strong analytical and problem-solving skills with the ability to thrive in a fast-paced, dynamic environment.

  • Experience in leading cross-functional teams, managing launches, and resolving complex issues in automotive software development.

Preferred Qualifications:

  • Experience with coding/scripting (Python, Machine learning) to automate tasks, analyze data, and enhance tooling development.

  • Previous experience in launch engineering or managing product launches within the automotive sector.

  • Familiarity with automotive development tools and systems (e.g., CAN bus, embedded systems, DTCs).

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

  • Immediate medical, dental, vision and prescription drug coverage

  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more

  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.

  • Vehicle discount program for employees and family members and management leases

  • Tuition assistance

  • Established and active employee resource groups

  • Paid time off for individual and team community service

  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day

  • Paid time off and the option to purchase additional vacation time.

This position is a salary grade 1.

For more information on salary and benefits, click here: https://fordcareers.co/GSR-HTHD

This position is a range of salary grades GSR 6-8.

Visa sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location.

#LI-Hybrid #LI-RC3

Requisition ID : 42617

  • Senior Technical Program Manager

    3 days ago

    Dearborn, Michigan, United States Ford Motor Company Full time

    Job DescriptionIn this position...We are seeking an experienced Senior Technical Program Manager with a strong background in Automotive Engineering and Issue Resolution Management. The ideal candidate will bring expertise in managing the full software release lifecycle for automotive ECUs, troubleshooting complex software issues, and leading cross-functional...

  • Senior Technical Program Manager

    1 week ago

    Dearborn, Michigan, United States Ford Motor Company Full time

    Job Description Ford's Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company's vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You'll join an agile team of...

  • Technical Program Manager

    2 days ago

    Dearborn, Michigan, United States Diverse Lynx Full time

    About the RoleDiverse Lynx LLC is an Equal Employment Opportunity employer seeking a skilled Technical Program Manager to oversee our ADAS development projects. As a key member of our team, you will be responsible for managing multiple projects simultaneously.Responsibilities:Develop and implement project plans, timelines, budgets, and risks.Manage...

  • Technical Program Manager

    1 day ago

    Dearborn, Michigan, United States EPITEC Full time

    Position: Technical Program ManagerLocation: HYBRID in Dearborn, MIType: W2Pay: $60-67/hrSummary: This role focuses on leading technical programs in Information Systems, including planning, resource management, risk assessment, and stakeholder communication using JIRA.Key Responsibilities:• Program Planning & Execution: Develop and maintain comprehensive...

  • Technical Program Manager Prognostics

    4 weeks ago

    Dearborn, Michigan, United States VetJobs Full time

    Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...

  • Technical Program Manager- Prognostics

    7 days ago

    Dearborn, Michigan, United States Ford Motor Company Full time

    Job DescriptionWe are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Ford's Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the...

  • Software Technical Program Manager

    3 weeks ago

    Dearborn, Michigan, United States Omni Inclusive Full time

    Summary:You will be involved in the design, implementation, and validation of software for a variety of vehicle features, such as: starting, locking, lighting, alarms, windows, powered closures, seats, climate control, and others. In this role you will focus on software development and integration of application layer software for the body control modules....

  • Software Technical Program Manager

    4 weeks ago

    Dearborn, Michigan, United States United Software Group Full time

    Job Description Summary: You will be involved in the design, implementation, and validation of software for a variety of vehicle features, such as: starting, locking, lighting, alarms, windows, powered closures, seats, climate control, and others. In this role you will focus on software development and integration of application layer software for the body...

  • ADAS Embedded Software Technical Program Manager

    3 days ago

    Dearborn, Michigan, United States Ford Motor Company Full time

    At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. We are...

  • Program Manager

    3 days ago

    Dearborn, Michigan, United States Ford Motor Company Full time

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Enterprise Technology  plays a critical part in shaping the future of mobility. If you're looking for...

  • Technical Program Manager

    6 days ago

    Dearborn, Michigan, United States HTC Global Services Full time

    HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services...

  • Software Technical Program Lead

    6 days ago

    Dearborn, Michigan, United States Omni Inclusive Full time

    Job DescriptionCompany Overview: Omni Inclusive is a leading innovator in the automotive industry, committed to delivering cutting-edge solutions that enhance driving experiences. As a key member of our team, you will play a pivotal role in shaping the future of automotive software development.Job Summary: We are seeking an experienced Software Technical...

  • Senior Supplier Technical Advisor

    5 days ago

    Dearborn, Michigan, United States Ford Motor Company Full time

    About the RoleThe Senior Supplier Technical Advisor will play a critical role in driving business objectives through proven leadership and technical expertise. You will be responsible for leading cross-functional teams and collaborating with suppliers to develop and implement strategies that drive manufacturing excellence and improve supply chain efficiency.

  • Clinical Program Manager

    3 days ago

    Dearborn, Michigan, United States Arab Community Center for Economic and Social Serv Full time

    The Arab Community Center for Economic and Social Service seeks a highly qualified Clinical Program Manager to oversee the daily operations of its mental health services.Under limited direction from senior management, this individual will use their specialized knowledge in mental health and substance abuse treatment to supervise a team of professionals...

  • Project Program Management Senior W2 Position

    3 weeks ago

    Dearborn, Michigan, United States Megan soft Inc Full time

    We have a job opportunity of a Role Project / Program Management Senior with given job description on W2 .Please forward related profiles to or 1(248) Position Title: Project / Program Management Senior (W2 Position) Location : Dearborn MI (Hybrid) Duration : 12 Months Rate :60/hr on W2 JD:Bachelors degree in computer science Information technology or...

  • Program Manager

    2 days ago

    Dearborn, Michigan, United States Apex Systems Full time

    About UsWe are a world-class IT services company serving thousands of clients across the globe. At Apex Systems, we value innovation, collaboration, and continuous learning. Our dynamic environment offers quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.Our JobWe are seeking a skilled Project...

  • Technical Program Director Position

    6 days ago

    Dearborn, Michigan, United States Diverse Lynx Full time

    Job OverviewWe are seeking a highly skilled Technical Project Manager to join our team at Diverse Lynx LLC. As a key member of our organization, you will be responsible for leading complex projects in the automotive industry.Key Responsibilities:Developing and executing project plans, resource allocation, and risk management strategies.Collaborating with...

  • Manager, Technical Design Women's

    2 weeks ago

    Dearborn, Michigan, United States Carhartt Full time

    Location: Dearborn, MIDepartment: Global Product- Technical DesignReports to: Director, Technical DesignJob Classification: HybridFLSA: ExemptJob Band: ManagerJob SummaryLeading a Women's Technical Design team, the Manager, Technical Design is responsible for the execution and delivery of new product in partnership with Women's senior leadership, Design,...

  • Project / Program Management Senior

    7 days ago

    Dearborn, Michigan, United States V2Soft Full time

    V2Soft () is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer's true partner, enabling both parties to enjoy success. We are committed to promoting...

  • Manager, Technical Design Women's

    3 days ago

    Dearborn, Michigan, United States Carhartt Inc Full time

    Location: Dearborn, MIDepartment: Global Product- Technical Design Reports to: Director, Technical DesignJob Classification: HybridFLSA: Exempt Job Band: Manager Job Summary Leading a Women's Technical Design team, the Manager, Technical Design is responsible for the execution and delivery of new product in partnership with Women's senior leadership,...