Clinical Program Manager

7 days ago


Dearborn, Michigan, United States Arab Community Center for Economic and Social Serv Full time

The Arab Community Center for Economic and Social Service seeks a highly qualified Clinical Program Manager to oversee the daily operations of its mental health services.

Under limited direction from senior management, this individual will use their specialized knowledge in mental health and substance abuse treatment to supervise a team of professionals providing services to a defined population.

The ideal candidate will have experience leading moderate scope and complexity projects, assigning cases to professionals, and serving as a technical advisor to teams. They will be responsible for resolving complex problems, obtaining grants and funding, and locating available resources.

Key Responsibilities:

  • Plan, assign, monitor, and manage the work of others

  • Review performance and evaluate results achieved by subordinates

  • Coach and mentor subordinates and document discussions on a regular basis

  • Interpret, apply, and recommend changes to organizational policies and procedures

  • Review progress of assignments with senior management

  • Balance conflicting resource and priority demands

  • Track staff productivity

  • Track billing in conjunction with Information and Technology department

  • Conduct staff meetings and case conferences and may consult and train on specific areas of expertise both internally and globally regarding treatment

  • Ensure compliance with agency's quality assurance plan in conjunction with Quality Assurance Manager

  • Document all services in compliance with the agency's quality assurance plan and report on program progress at required intervals per funding guidelines

  • Conduct regular reviews of program files and medical records for accuracy and completeness

  • Develop manual and curriculum of treatment

  • Conduct group therapy sessions as needed

  • Create, manage, and operate within a specified budget in conjunction with the Fiscal department

  • Participate in program audits and follow up on findings and recommendations

  • Maintain agency confidentiality and clients' privacy in accordance with the agency's policies and procedures

  • Maintain currency in areas of psychosocial rehabilitation and therapeutic intervention techniques

  • Shall follow the funding sources' requirements and CARF standards applicable to the services you provide

  • May provide direct care to patients as needed

  • May plan and execute various special event activities designed to increase awareness of specific programs and increase donations

  • May participate in public speaking events and/or various external meetings on behalf of ACCESS

  • May participate in the writing of grant proposals in order to retain current funding and/or obtain new funding and review grant contracts and consult with Director on a regular basis to ensure compliance

  • May conduct psychological testing and substance abuse counseling as appropriate based on qualifications and assigned functional area

  • May translate and interpret information for non-English speaking clients as needed

  • Operate standard office equipment and use required software applications

  • Perform other duties and responsibilities as assigned

Requirements:

This position requires a Master's degree in a relevant field, such as social work, psychology, or counseling, and at least 5 years of experience working in a mental health setting. The ideal candidate will have prior management skills, experience in a supervisory capacity, and proficiency in grant writing.



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