Clinical Program Manager
7 days ago
The Arab Community Center for Economic and Social Service seeks a highly qualified Clinical Program Manager to oversee the daily operations of its mental health services.
Under limited direction from senior management, this individual will use their specialized knowledge in mental health and substance abuse treatment to supervise a team of professionals providing services to a defined population.
The ideal candidate will have experience leading moderate scope and complexity projects, assigning cases to professionals, and serving as a technical advisor to teams. They will be responsible for resolving complex problems, obtaining grants and funding, and locating available resources.
Key Responsibilities:
Plan, assign, monitor, and manage the work of others
Review performance and evaluate results achieved by subordinates
Coach and mentor subordinates and document discussions on a regular basis
Interpret, apply, and recommend changes to organizational policies and procedures
Review progress of assignments with senior management
Balance conflicting resource and priority demands
Track staff productivity
Track billing in conjunction with Information and Technology department
Conduct staff meetings and case conferences and may consult and train on specific areas of expertise both internally and globally regarding treatment
Ensure compliance with agency's quality assurance plan in conjunction with Quality Assurance Manager
Document all services in compliance with the agency's quality assurance plan and report on program progress at required intervals per funding guidelines
Conduct regular reviews of program files and medical records for accuracy and completeness
Develop manual and curriculum of treatment
Conduct group therapy sessions as needed
Create, manage, and operate within a specified budget in conjunction with the Fiscal department
Participate in program audits and follow up on findings and recommendations
Maintain agency confidentiality and clients' privacy in accordance with the agency's policies and procedures
Maintain currency in areas of psychosocial rehabilitation and therapeutic intervention techniques
Shall follow the funding sources' requirements and CARF standards applicable to the services you provide
May provide direct care to patients as needed
May plan and execute various special event activities designed to increase awareness of specific programs and increase donations
May participate in public speaking events and/or various external meetings on behalf of ACCESS
May participate in the writing of grant proposals in order to retain current funding and/or obtain new funding and review grant contracts and consult with Director on a regular basis to ensure compliance
May conduct psychological testing and substance abuse counseling as appropriate based on qualifications and assigned functional area
May translate and interpret information for non-English speaking clients as needed
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned
Requirements:
This position requires a Master's degree in a relevant field, such as social work, psychology, or counseling, and at least 5 years of experience working in a mental health setting. The ideal candidate will have prior management skills, experience in a supervisory capacity, and proficiency in grant writing.
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