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Sales Manager

2 months ago

Charlotte, United States Maya Hotels Full time

Hampton Inn & Suites Charlotte-Arrowood | 9110 Southern Pine Blvd., Charlotte, NC 28273

Join Our Team as Sales Manager at Maya Hotels

We believe in creating memorable experiences for our guests, and we're looking for a talented and passionate Sales Manager to join our team. As a key member of our dynamic sales department, you will play a pivotal role in driving the success of our client travel. If you are a results-driven, customer-focused, and experienced sales professional, we invite you to join our team and be part of something extraordinary.

About Maya Hotels:

Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experiences. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.

Key Responsibilities:

Sales Strategy: Develop and execute strategic sales plans to maximize revenue, ensuring it aligns with the hotel's overall goals and objectives.

Client Relationship Management: Build and maintain strong relationships with clients, including clients, meeting planners, and other key stakeholders. Understand their needs and preferences and provide personalized service to exceed their expectations.

Sales Pipeline Management: Proactively identify, prospect, and secure new business. Manage the entire sales process from lead generation to contract negotiations and closure.

Event Coordination: Collaborate with the hotel's banquet and catering teams to ensure seamless event execution, including menu planning, meeting space arrangements, and any special requests.

Revenue Optimization: Work to achieve and exceed revenue targets by selling the hotel's meeting space and rooms, while maximizing profitability through effective pricing strategies.

Market Analysis: Keep abreast of industry trends and local competition to stay competitive and identify opportunities for business growth.

Event Promotion: Develop and execute marketing and promotional strategies to boost awareness and increase bookings for events.

Customer Satisfaction: Ensure that all guests and clients have an exceptional experience, addressing any concerns promptly and professionally.

Qualifications:

Experience: Previous experience in a sales support, retail, hospitality, or administrative role is preferred.

Brand Experience: Prior experience with Marriott, Hilton and/or IHG brand may be preferred, but not required.

Detail-Oriented: Strong attention to detail with the ability to maintain accurate records.

Organized: Excellent organizational, multitasking, and time management skills.

Communication: Effective verbal and written communication skills.

Tech-Savvy: Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Products, and CRMs.

Team Player: Collaborative mindset with the ability to work effectively with cross-functional teams.

Motivation: Proactive, self-motivated, and results-oriented attitude.

Sales Skills: Excellent negotiation and problem-solving abilities. Ability to speak professionally, confidently, and persuasively.

What We Offer:

Competitive salary and performance-based bonuses

Comprehensive benefits package

Career growth opportunities within the Maya Hotels family

A supportive and friendly work environment

The chance to work with ten well-respected hotel brands

How to Apply:

Ready to take on this exciting opportunity? If you're a passionate sales professional with the drive to excel in the hospitality industry, we want to hear from you Join the Maya Hotels family and embark on a rewarding career as our Sales Manager.

Please submit your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We can't wait to welcome you to our team

Maya Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.