Case Manager Supervisor

2 months ago

Greensboro, United States Comprehensive Health Services Full time
Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today To see what career opportunities we have available, explore below to find your next career

DUTIES AND RESPONSIBILITIES:

  • Supervises the Lead Case Managers for the Shelter Department; responsible for team building, coaching, staff appraisals, and performance measures
  • Oversee the on the job training for all new hires to the assigned department.
  • Ensures that all time sheets are validated and approved
  • Ensures all injuries and accidents are reported according to Acuity International policy
  • Coordinates case management and intake services for adolescents
  • Supervises and monitors the intake process flow from: admissions, assessments, medical screening, badging, inventory, clothing issuance and room assignments to ensure children are provided with required services in accordance with contract policies and procedures
  • Ensure children are provided with their phone calls to sponsors and relatives in accordance with contract policies and procedures
  • Ensure case managers initiate and maintain direct contact with each child and the child's family as they are being introduced to the facility and case manager
  • Ensure case managers properly document through progress notes as well as all reunification efforts and contact made with the children and sponsors
  • Oversee sponsor identification and first contact
  • Ensure assessments are conducted in accordance with contract policies and procedures
  • Report significant incidents in accordance with contract policies and procedures
  • Work closely with counselors and care coordinators to ensure communication
  • Maintain the database in accordance with contract policies and procedures
  • Provide reports to management as needed
  • Other duties as assigned by supervisor

QUALIFICATIONS:

  • Bilingual in Spanish and English (Read, Write and Speak)
  • Bachelor's degree in social work, psychology, sociology, or other relevant behavioral science
  • 2 years of supervisory experience
  • 5 years of case management experience with children
  • 2 years of conducting in-service training
  • Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills
  • Proficient in Microsoft applications: (Word, PowerPoint, Excel) and other common office equipment
  • Clean criminal background check
  • Clean Child Abuse and Neglect (CAN) or child protective services check

PREFERRED QUALIFICATIONS:

  • Master's Degree in social work, psychology, sociology, or other relevant behavioral science
  • 2 years of experience working with the at risk, adolescent population

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

Acuity-CHS, LLC

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