Lead Case Manager

3 weeks ago

Greensboro, United States Cherokee Federal Full time

Lead Case Manager

As a Lead Case Manager with Cherokee Federal, you will play a crucial role in supervising and managing a team of case managers and support staff responsible for the direct management of individual refugee cases. You will ensure the timely delivery of core services, consistent documentation, and coordinate with various service providers to meet the needs of refugee families. This role requires a bachelor's or master's degree in social work, counseling, or related fields. Bilingual communication skills in English and Spanish may be required.

Compensation & Benefits:

  • Estimated Starting Salary Range for Lead Case Manager: $66,988.80
  • Pay commensurate with experience.
  • Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Responsibilities Include:

  • Supervising and managing case management contract support staff.
  • Direct management of individual refugee cases, including minor children.
  • Coordinating initial services for arriving refugees and developing individual service plans.
  • Collaborating with local service providers to ensure required services are delivered to refugees.
  • Ensuring language and cultural competency, child welfare, mental health, and social services support.
  • Auditing and analyzing data to ensure accuracy.
  • Providing training to case managers and support staff.
  • Serving as a member of the quality assurance team.
  • Performing other job-related duties as assigned.

Lead Case Manager Experience, Education, Skills, Abilities requested:

  • Master's degree in social work, counseling, or related fields, or bachelor's degree and at least three (3) years of progressive employment experience that demonstrates supervisory and case management experience.
  • Bilingual communication skills in English and Spanish may be required.
  • Strong communication skills, both oral and written.
  • Ability to remain calm in difficult circumstances and emergencies.
  • Advanced knowledge of case management services and community resources.
  • Proficiency in Microsoft Outlook, Word, and Excel; PowerPoint, Access, Visio.
  • Successful completion of a drug screen and federal background check is mandatory.
  • Ability to deploy to all sites as needed.
  • Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Nation Management Consulting (CNMC) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNMC, visit cherokee-federal.com.

Please Note: We are in the initial stages of sourcing candidates for this potential opportunity. We do not have an existing contract for this work. In the event we are selected through the competitive process, we would like to quickly draw upon a pool of talented professionals and are accepting prospective applications now.

#CherokeeFederal #LI

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar Searchable Job Titles:

Case Management Supervisor

Bilingual Case Manager

Refugee Services Lead

Social Services Coordinator

Program Manager

Keywords:

Case management

Refugee services

Bilingual

Supervision

Social services

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

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