Administrative Assistant

1 month ago


Columbus, United States Virtual Full time
Vaco is hiring for an Administrative Assistant opportunity in Columbus OH.

Key Responsibilities
Administrative Support:
  • Answer and direct incoming phone calls professionally.
  • Schedule service appointments and dispatch technicians efficiently.
  • Maintain accurate customer records and update files in the system.
  • Prepare invoices, process payments, and handle billing inquiries.
Customer Service:
  • Provide friendly and helpful customer service to clients over the phone and in person.
  • Address and resolve customer concerns or escalate as needed.
Office Management:
  • Monitor office supplies and place orders as necessary.
  • Keep the office clean, organized, and running smoothly.
Reporting and Compliance:
  • Assist with payroll preparation and submission.
  • Generate daily, weekly, and monthly reports for management.
  • Ensure compliance with company policies and procedures.
Qualifications:
  • High school diploma or equivalent (Associate’s degree preferred).
  • 2+ years of administrative or customer service experience, preferably in a small office setting.
  • Strong computer skills, including proficiency in MS Office (Word, Excel, Outlook).


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